Customer Care Executive

Job Description

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE PROCESS- BLENDED PROCESS NOTE :GRADUATE FRESHERS & 6 MONTHS EXPERIENCE IN BPO CAN APPLY Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Experience candidates are eligible. 2. Graduation is mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- 24.5K CTC - 29K CTC WORKING DAYS- 6 INCENTIVES WILL BE PROVIDED BASED UPON PERFORMANCE ROTATIONAL SHIFTS WILL BE THERE INTERVIEW MODE- WALK IN INTERVIEW ROUNDS- HR,OPS AND CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER : VANSHIKA JAISWAL - 7275337755