Posted:9 hours ago|
Platform:
On-site
Full Time
About the Company
Recyclekart Private Limited is committed to promoting sustainable practices by offering recycling solutions and responsible waste management. We sell refurbished laptops and desktops online and offline .We aim to deliver seamless customer service while guiding users through our recycling processes and services.
Job Role
We are looking for a Customer Support Executive to assist customers through calls, WhatsApp, and portal-based communication. This role is ideal for freshers or candidates with up to one year of experience who are eager to learn and grow.
Key Responsibilities
Handle customer queries via phone, WhatsApp, and chats
Provide clear and accurate information related to recycling services
Maintain customer interaction records and update data in the system
Use and manage Interakt Portal for WhatsApp communication and customer updates
Resolve customer issues or escalate them when required
Follow up with customers to ensure service completion and satisfaction
Maintain professionalism and ensure a smooth customer experience
Required Skills
Strong communication skills
Fluency in English and Hindi
Basic computer knowledge (typing, MS Office, emails, web portals)
General IT awareness and ability to learn new tools
Experience using Interakt Portal (preferred but not mandatory)
Qualifications
Minimum 12th pass; graduates preferred
Freshers can apply
Prior experience in customer service will be an added advantage
Personal Attributes
Good listener and problem-solver
Polite, patient, and customer-focused
Ability to multitask and work in a team
Willingness to learn and adapt
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Recyclekart Private Limited
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