Customer Care Executive @Delhi NCR

0 - 5 years

2.25 - 4.0 Lacs P.A.

Delhi, Gurgaon, Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

BPOBlended ProcessInbound ProcesscusCustomer ServiceNon Voice ProcessSolving QueriesSemi VoiceVoice ProcessOutbound ProcessBpo Non VoiceEmail ProcessChat ProcessUS ProcessCustomer SupportTelecallingCustomer CareDomestic BPOInternational BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello CAREER SEEKERS !!! Greetings from Shining Stars ITPL !!! Hope you are doing well !!! * If you like tremendous growth, with flattered, relish over-achievers, you will enjoy your bright career with us.* Hiring for Multinational BPO's in Delhi, Gurgaon and Noida GURGAON Sector 18 Graduate + Fresher Undergraduate + Experience Salary - 22k CTC Rotational Shifts Cabs Available 5.5 days Working Sector 19 Salary Structure Fresher : 16k ctc Experience : 30k ctc Graduate / Undergraduate Fresher / Experience Rotational Shifts Both Side Cabs 5 days Working Sector 18 Salary Structure Undergraduate / Graduate Freshers : 25kctc Experience : 30k ctc 5 Days Working Both side cabs Rotational Shifts *************************************************************************************** NOIDA Sector 58 Salary Structure Salary - 15k Inhand Graduate / Undergraduate Fresher / Experience Day Shifts No Cabs 6 days Working Sector 60 Salary Structure Experience : 25kctc Rotational Shifts Only Graduates Fresher Experience both can apply. NO Cabs 6 days Working Sector 62 Salary Structure Fresher : 16k ctc Experience : 23k ctc Day Shifts Only Graduates Fresher Experience both can apply. No Cabs 6 days Working Sector 63 Salary Structure Experience : 18kctc Day Shifts Graduates + Fresher Undergraduate + Experience NO Cabs 6 days Working Sector 127 Salary Structure Experience : 22kctc Day Shifts Graduates + Fresher Undergraduate + Experience NO Cabs 6 days Working *************************************************************************************** INTERVIEW MODE :- Walk-in Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken and written ENGLISH . Roles and Responsibility - Resolving customer complaints brought to your attention. Managing proactively inbound and outbound calls . Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Establishing a positive rapport with all clients and customers via phone. Interacting with customers to ensure they have a desirable and shareable experience. Desired candidates Profiles - Any 12th pass-out with excellent English communication with experience can apply. Must be fluent in English. Communication and thought process has to be good. Must be comfortable working from office. Must be comfortable with rotational shifts. Must have valid documents. To get your Interview aligned connect with me directly or can drop me resume on the number given below : Anushka : 8931017165 Regards, Anushka Mishra Team Lead Shining Stars ITPL #hiring #customerservice #customer #voice #bpo #cce #sales #insurance #insidesales #upselling #outboundsales #targetachievement #selling #b2csales #communicationskills #experienced #openings #gurgaonhiring #noidahiring #work #inbound #outbound #domestic sales #hindispeaking #telecalling #customerservice #service #voice #delhincr #noidaopenings #bpo #customercare #delhi #noida #english #international #domestic #chat #blendedprocess

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