Customer Care Executive

Job Description

Company Description Harliv Global Solutions specializes in delivering top-notch outsourcing services, including customer support, lead generation, and business solutions tailored to client needs. With a focus on quality, efficiency, and innovation, we help businesses achieve their goals through seamless collaboration and reliable services. We offer high-quality 24/7 technical support, inbound customer support, outbound calling, and knowledge-driven services. Our BPO services include email support, technical support, lead generation, outbound calls, and live chat support. Role Description This is a full-time, on-site role for a Customer Care Executive located in Indore. The Customer Care Executive will be responsible for providing exceptional customer support, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include handling inbound and outbound calls, responding to emails and live chats, providing technical support, and generating leads. The role requires maintaining a high level of professionalism and delivering consistent and reliable customer service. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Strong Communication skills Sales experience Excellent problem-solving abilities Ability to work well under pressure Experience in a BPO environment is a plus Bachelor's degree or equivalent experience Show more Show less