Customer Care Executive

Job Description

Job Title: Customer Service Representative Job Type: Full-time, Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month Job Description: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned professional or a fresh graduate, if you possess excellent English communication skills and are comfortable working in rotational shifts, we invite you to embark on a journey with us. This is a golden opportunity to hone your skills, earn attractive remuneration, and grow both personally and professionally in a supportive work environment. Key Responsibilities: ● Provide outstanding customer service to international customers via telephone as a telecaller customer support representative. ● Work in rotational shifts, including night shifts, to cater to our global client base. ● Handle customer queries, resolve issues, and ensure customer satisfaction. ● Seize the opportunity to learn and grow within the call center industry. Qualifications: ● Any Graduation (Preferred) Experience: ● Total work: 0-1 year (Freshers are welcome) ● Customer service: 0-1 year (Preferred) Language Skills: ● English (Required) Benefits: ● Commuter assistance ● Health insurance ● Provident Fund Schedule: ● Day shift ● Night shift ● Rotational shift Supplemental Pay Types: ● Overtime pay ● Performance bonus ● Shift allowance ● Joining bonus ● Quarterly bonus ● Yearly bonus How to Apply: If you are ready to take on this exciting opportunity and grow with us, please submit your resume to humanresource@growhopes.com . Be sure to include a cover letter highlighting your relevant experience and explaining why you would be a great fit for the role. Shortlisted candidates will be contacted for further interviews. Job Types: Full-time, Permanent, Fresher Pay: ₹288,000.00 - ₹384,000.00 per year Benefits: Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Work Location: In person