Customer Care Executive- freshers

As a Customer Care Executive at our company based in Vadodara, you will be responsible for handling customer queries through voice, chat, and mail. Your primary role will involve providing excellent customer service without any sales targets, making it a stress-free environment for you to excel in. We are specifically looking for immediate joiners to work from our office, where face-to-face interviews will be conducted for the selection process. This position is ideal for freshers entering the domestic BPO industry. Key Responsibilities: - Responding to customer queries promptly and professionally via voice, chat, and mail - Ensuring customer satisfaction by providing accurate and timely information - Escalating unresolved issues to the appropriate department for further action Qualifications Required: - Excellent communication skills in English (both verbal and written) - Ability to multitask and prioritize tasks effectively - Willingness to work in a fast-paced environment In addition to a fulfilling work environment, we offer the following benefits to our employees: - Health insurance coverage - Provident Fund If you are looking to kickstart your career in customer service, this is the perfect opportunity for you. Don't miss out on this chance to join our team and grow professionally in a supportive work culture.,