Customer Care Executive

CLASSIC COLORS &INTERIORS

0 years

2 Lacs

aluva kerala

Posted:2 weeks ago| Platform: SimplyHired logo

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Skills Required

crm software customer service english microsoft office administrative experience bachelor's degree front desk computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Care Executive

Salary 18k to 22K plus attractive incentives

Job Description:
We are looking for a Customer Care Executive to handle customer inquiries, provide support, and ensure a positive experience for our clients. The ideal candidate should have excellent communication skills and a customer-oriented approach.

Key Responsibilities:

Handle calls, emails, and messages from customers.
Provide accurate information aboutservices.
Resolve customer complaints efficiently and professionally.
Maintain records of customer interactions and follow-ups.
Coordinate with internal teams to ensure timely issue resolution.
Ensure customer satisfaction and maintain service quality standards.

Requirements:

Minimum qualification: Graduate in any discipline.
Excellent communication skills in English and Malayalam, Hindi
Basic computer knowledge (MS Office, email, CRM tools).
Positive attitude and good problem-solving skills.

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

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