Customer Care Executive ( Chat Process)

0.0 - 4.0 years

2.0 - 2.75 Lacs P.A.

Noida

Posted:5 days ago| Platform: Naukri logo

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Skills Required

BPOCustomer CareCustomer ServiceEmailcceSolving QueriesCallingICSEChat ProcessCustomer SupportfresherCSETelecallingChatBlended ProcessCcaHandling Customer QueriesCSRSemi VoiceNon VoiceInboundEmail ProcessCommunication SkillsCcrVoiceCustomer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

||MEGA JOB OPPORTUNITY|| Customer Support Executive (Chat Process) Location: Noida Work Mode: On-site (In-Office) Join Our Growing Team at Shining Stars ITPL! Are you a great communicator with a passion for helping people? Were hiring Customer Support Executives for our Chat Support (Non-Voice) team! Whether you're a fresher or have prior experience, this is your chance to shine. Role Details Position: Customer Support Executive Work Schedule: 6 days/week Salary Package Freshers: 19,000 CTC + 2,700 Bonus Experienced: 23,000 CTC + 2,700 Bonus Key Responsibilities Respond promptly to customer queries via chat Deliver exceptional support with a customer-first mindset Resolve issues efficiently to maintain customer satisfaction Collaborate with sales teams to support lead conversion Maintain accurate records of interactions Promote services with a focus on customer experience How to Apply Send your resume via WhatsApp to: Aleesha 6393136499 For more details, feel free to reach out directly! Aleesha Rahman 6393136499 HR Executive Shining Stars ITPL #NowHiring #CustomerSupport #ChatProcess #NonVoiceJobs #NoidaJobs #BPOCareers #ShiningStarsITPL

Shining Stars Institution & travels

Education and Travel

Learning City

50 Employees

204 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    Director of Operations