Customer Care Executive

Job Description

Role & responsibilities Provides all the data for entering the customer into the management system Enters the offers in Ax Requests the creation of codes and the feasibility of the products Confirms the offers by transforming them into orders issues proforma and advance invoices Participates in meetings with customers Deals with the follow-up and all post-sales with the customer Follows the claims and issues credit notes Closes all the offers that have not been transformed into orders, indicating the reason Works in a team with the seller and acts as his/her representative when the latter is away or on vacation Management of forecast orders and Preferred candidate profile Autonomy; Proactivity; Analytical skills; Problem Solving; Perks and benefits Transport Facility from Pune City Canteen + Meal Facility Mediclaim Facility Competitive Policies for employees Opportunity to work with Global leaders