Customer Care Excecutive (mumbai Only) Job

Job Description

About the job: Key responsibilities: 1. Handle inbound/outbound voice calls for US debt collection (100% voice process) 2. Negotiate payment solutions tailored to debtor profiles 3. Adhere strictly to US compliance standards (FDCPA, Reg B/E/Z, etc.) 4. Maintain accurate records in CRM systems 5. Achieve monthly collection targets Requirements: 1. Reside in Mumbai/Mira-Bhayandar/Boriwali 2. Undergraduates or experienced candidates 3. No active academic enrollment 4. Demonstrate analytical thinking and presence of mind 5. Exhibit strong English communication & negotiation skills 6. Multitask efficiently in target-driven environment 7. Use basic Excel/computer tools 8. Clear AMCAT SVAR test (minimum 65 score) 9. Work night shifts (5:30 PM - 4:30 AM IST) 10. Work 1 Saturday/month (otherwise weekends off) Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai, Mira Bhayandar, Boriwali only Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 1 year(s) Deadline: 2025-06-23 23:59:59 Other perks: 5 days a week, Cab/Transportation facility Skills required: Time Management, Client Relationship Management (CRM), English Proficiency (Spoken), Interpersonal skills, Customer Support and Conflict Management About Company: Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.