Customer Care Chat Executive

Job Description

Job Title: International Customer Care Executive (Non-Voice Process) Location: Jaipur, India Salary: ₹27,000 - ₹35,000 per month We are looking for dynamic and driven International Customer Care Executives to join our non-voice process team. In this role, you will provide top-notch customer support through email and chat interactions for our global client base. If you have a passion for customer service and strong written communication skills, this is the perfect opportunity for you! Key Responsibilities: Deliver outstanding customer service by handling inquiries via email and chat , ensuring prompt, professional, and accurate responses. Resolve customer queries, guide them with product information, and provide effective solutions. Maintain detailed and accurate records of customer interactions and feedback in the CRM system. Meet or exceed quality standards , response time, and customer satisfaction metrics. Collaborate with internal teams to enhance the customer experience and improve service delivery. Required Skills and Qualifications: Excellent written communication skills in English, with a focus on clarity and grammar. Previous experience in customer service , non-voice process, or related fields is preferred. Strong problem-solving ability with a customer-first mindset. Proficiency in CRM systems , email tools, and chat software. Ability to manage multiple tasks simultaneously and work under deadlines. A positive attitude, strong work ethic, and eagerness to grow professionally. Why Join Us? Competitive salary of ₹27,000 to ₹35,000 per month. Work in a dynamic, fast-paced international environment . Career advancement and professional growth opportunities. Comprehensive training and support for success. A collaborative, inclusive team culture focused on work-life balance. If you are passionate about providing exceptional service and are looking to grow your career in a global BPO setting, apply now to join our talented team! Job Types: Full-time, Permanent, Fresher Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Night shift Rotational shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Language: English (Required) Work Location: In person