Customer Care Associate

Job Title: Customer Support Executive
Location: Gurgaon
Salary: ₹15,000 – ₹45,000 (based on interview performance and qualifications)
Job Type: Full-time

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The role requires handling customer queries, providing accurate information, and ensuring excellent service delivery.

Key Responsibilities:

• Handle inbound and outbound customer calls, chats, or emails in a professional manner.
• Provide accurate information regarding products/services to customers.
• Resolve customer queries and complaints with a positive attitude.
• Maintain records of customer interactions and transactions.
• Ensure customer satisfaction by delivering high-quality support.

Requirements:

• Education: Graduate/Undergraduate (Medical & Law graduates not eligible).
• Freshers are welcome to apply.
• Good English proficiency (spoken & written).
• Strong communication and interpersonal skills.
• Ability to work in rotational shifts.

Perks & Benefits:

• Competitive salary package (₹15,000 – ₹45,000).
• One-side cab facility provided.
• Opportunity to work with a dynamic and supportive team.
• Career growth and learning opportunities.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹45,000.00 per month

Benefits:

• Provident Fund

Work Location: In person