Customer Advisor

1 - 3 years

5 - 6 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

International Voice Process - Customer Support

Minimum 1 year of experience in International Voice Process (Customer Support)

Must have the experience letter (UAN Check)

Interested Candidates can contact to - Darshan 9035879349

Salary:

Requirements:

Immediate joiners only!!!

Role & responsibilities

  • Handle inbound calls from US customers regarding credit-card-related queries, transactions, limits, billing, and account issues.
  • Provide accurate information, troubleshoot concerns, and offer effective solutions, maintaining high customer satisfaction.
  • Ensure compliance with company policies, security standards, and quality guidelines.
  • Document customer interactions in the system with accurate details.
  • Work with cross-functional teams when escalation or follow-up is required.

Preferred candidate profile

  • Excellent

    English communication skills

    (neutral or US accent preferred).
  • Strong customer service orientation with active listening and problem-solving skills.
  • Ability to work on night shifts and manage high-volume customer calls.
  • Basic computer skills with the ability to multitask across tools and systems.
  • Ability to remain calm, professional, and solution-focused under pressure.

Compensation & Benefits:

Up to 6 LPA based on experience and performance.

Attractive Incentives for achieving performance targets.

Night Shift Allowances applicable for US shift.

Fast-track career growth opportunities.

- Work Location:

-Shift:

-Salary:

-Immediate joiners only

Interested Candidates can contact to - Darshan 9035879349

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