Cusomer support executive

Job Description

Job Title: Customer Service Executive CTC: ₹2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Interested candidates can share their resume to Devanshi Jadeja on 7428295885 Job Summary: We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns professionally. Key Responsibilities : • Handle inbound and outbound customer calls related to insurance queries. • Provide accurate information and resolve customer concerns efficiently. • Maintain a high level of customer satisfaction by offering excellent service. • Update customer records and process requests in a timely manner. • Work closely with internal teams to address escalations. Required Skills: ✔️ Strong verbal and written communication in Hindi and English .✔️ Problem-solving skills with a customer-centric approac h.✔️ Ability to handle high call volu me.✔️ Basic computer proficie n cy. Why Join Us?✅ Work with India’s leading insurance aggrega tor.✅ Competitive salary with attractive incenti ves.✅ Fast career growth and learning opportunit ies.✅ Supportive and energetic work environm e nt. About Policyba zaarPolicybazaar is India’s leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand informat ion.With a wide range of insurance products, including life, health, car, and home insurance, Policybazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choi ces.As an innovative, fast-growing company, we are committed to providing growth opportunities, dynamic work culture, and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sec tor! Show more Show less