Cts Consulting

2 Job openings at Cts Consulting
Customer Care Executive gurgaon/gurugram 0 - 31 years INR 2.64 - 3.84 Lacs P.A. On-site Full Time

1.Urgently required customer care executive profile for a very good company which is Dubai based and the office location is Gurgaon. 2.Candidate should be comfortable to work in shifts. 3.Candidates should have good English communication skills as this would be a tele calling profile. 4.Fresher and experienced both may apply. Responsibilities: To handle the inbound and outbound customer interactions via phone, email or chat. Resolve customer queries efficiently and professionally. Maintain accurate records of customer interactions and transaction. Collaborate with internal teams to timely resolution of issues. Fresher salary 23-24k and Experienced salary 30-32k.

Executive/ Sr. Excecutive ( Finance) sector 44, gurgaon/gurugram 3 - 31 years INR 4.2 - 6.0 Lacs P.A. On-site Full Time

Reconciling data in our processing systems with client statements and card charge data. Preparing client statements. Reconciling customer payments against bookings and identifying discrepancies; coordinating with the investigations team to resolve them promptly. Preparing hotel and supplier payments. Preparing payments for buyer and supplier partners. Ensuring accurate data capture within the accounting system. Experience Required: Minimum 3+ years of experience working with and reconciling large datasets. At least 1 year of experience collaborating with clients on statement reconciliations. A degree in Accountancy or Finance. Strong numerical aptitude with an interest in solving complex transactional and data-related issues. Proven experience in resolving payment-related discrepancies. Proficiency in MS Excel. This is a remote position; a strong and reliable internet connection is essential.