CSE - || Premium Process

0.0 - 5.0 years

0.5 - 3.5 Lacs P.A.

Mohali, Punjab, India

Posted:10 hours ago| Platform: Foundit logo

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Skills Required

crm softwareCall handling toolsCustomer data managementEscalation handlingPremium customer service protocols

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Manage inbound and outbound customer interactions with premium clients Resolve issues efficiently while maintaining professionalism Provide accurate information and guidance tailored to premium customers Maintain detailed records of customer interactions Collaborate with internal teams to escalate and resolve complex issues Meet defined service levels and performance targets Candidate Profile: Excellent verbal and written English Graduate / Undergraduate candidates preferred Experience in premium or high-value customer service processes is a plus Strong problem-solving and multitasking skills Ability to work in rotational shifts Immediate joiners preferred

Linchpin Technologies

Information Technology and Services

San Francisco

50-100 Employees

176 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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