Job Description

Role Overview We are looking for a CRM Specialist to manage and optimize customer relationship management systems, ensuring enhanced customer interactions and retention. Key Responsibilities Develop CRM strategies to improve customer lifecycle management. Analyze customer data and provide insights for personalized marketing. Work with IT and marketing teams to optimize CRM tools and platforms. Key Skills & Competencies Proficiency in CRM software such as Salesforce, HubSpot, or similar. Strong analytical skills and customer segmentation expertise. Preferred Qualifications & Experience Bachelors or Masters degree in Marketing, IT, or Business. Experience in data analytics and customer journey mapping.