CRM Operator

As a Telecaller, your role involves possessing excellent verbal and written communication skills in both the local language (Hindi) and ideally in English as well. This includes active listening and the ability to clearly convey information. Familiarity with CRM (Customer Relationship Management) software is crucial for managing customer data, tracking interactions, and following up on leads. You will often need to generate leads, qualify prospects, and close sales, requiring persuasive and negotiation skills. Accurate data entry is vital for maintaining records and updating information in the CRM system. Problem-solving skills are essential as you need to handle customer queries, resolve issues, and address complaints effectively. Patience and persistence are key qualities as telecalling can involve dealing with rejection and handling difficult situations. Adaptability is important as you should be able to adapt to different situations, learn new skills, and work with various technologies. Key Responsibilities: - Possess excellent verbal and written communication skills in Hindi and English - Familiarity with CRM software for managing customer data - Generate leads, qualify prospects, and close sales - Accurate data entry for maintaining records in the CRM system - Handle customer queries, resolve issues, and address complaints effectively Qualifications Required: - Excellent verbal and written communication skills in Hindi and English - Familiarity with CRM software - Problem-solving skills - Patience and persistence - Adaptability to different situations and technologies This is a full-time job opportunity where proficiency in both Hindi and English languages is preferred. The work location is in person.,