Job Description

Job description Job Title Name : CRM(Client Relationship Manager) Location : NCR Experience:3 to 6 years of client-facing experience with a strong interest in client interaction and business development Be apart of our Visionary Workspace Landscaping Organization Who are we? Gamlaa is one of Indias rapidly expanding Greenery Partners that helps large and swanky corporate workplaces embrace the biophilic work culture! We believe that a healthy work environment is essential for the well-being of both employees and the planet. We are a team of transcendent, nimble-footed, and ambitious individuals who are unmatched in the field of the Workspace Landscaping industry. We have partnered with 350+ companies serving close to 50 million corporate square feet workspaces in 7 major cities of India. We are very aspirational and want you to be part of our vision. As Gamlaa grows, so will you! We will help you explore your untapped potential thatll have a mammoth impact in achieving your as well as the companys milestones. Key Responsibilities: Maintain strong client relationships through emails, calls, and meetings. Act as a liaison between clients and internal teams for seamless service delivery. Identify cross-selling and up-selling opportunities. Implement and optimize CRM processes for improved business operations. Ensure CRM database accuracy for marketing and sales activities. Collaborate with departments to align CRM strategy with business goals. Track client interactions and maintain live opportunities in CRM. Develop and monitor key CRM metrics (retention, conversion rates, etc.). Extract and analyze CRM data to generate business insights. Support leadership with CRM-driven insights for customer onboarding. Assist in business development activities, including market research and pitch presentations. Qualifications & Skills: Graduate/Postgraduate from a reputed institute. Strong understanding of CRM tools and data methodologies. Experience in data extraction, analysis, and business intelligence. Excellent communication, analytical, and problem-solving skills. Ability to multitask, prioritize projects, and perform under pressure. Preferred Experience: 3-6 years in CRM operations, sales, or business development. Experience in sales CRM operations and data management. Prior experience in corporate greenery or interior landscaping is a plus. Exposure to digital sales enhancement initiatives is desirable. Additional Requirements: The candidate should have a good communication skills This role offers limitless potential for the right candidate. So, if you're the kind of person who likes to take up challenges, loves to take risks and try new things, then we want to hear from you! Those who possess talent and determination will be provided with the necessary support and opportunity to make a significant contribution to the company's future Visit our company website here