CRM Executive

Job Description

At Royal Aircon Jaipur, we provide high-quality air conditioning services, and we pride ourselves on offering the best customer experience in the industry. We’re expanding and looking for a motivated CRM Executive to become part of our team. If you're passionate about customer service, detail-oriented, and have at least 1 year of experience in CRM, we'd love to hear from you! Key Responsibilities: Manage and maintain customer relationships effectively. Use CRM tools to track customer interactions and ensure timely follow-ups. Respond to customer inquiries and provide accurate information about products and services. Support the sales and service teams by ensuring a seamless communication process with customers. Assist in resolving customer complaints and issues promptly and professionally. Maintain CRM database by entering accurate customer data. Job Types: Full-time, Permanent Pay: ₹9,410.29 - ₹15,000.00 per month Schedule: Day shift Ability to commute/relocate: Raja Park, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: On Site: 1 year (Required) Work Location: In person Application Deadline: 15/06/2025