Crm Executive

Job Description

Interaction with Clients Handle Customer calls / queries Co-ordinating with customers, sales team & internal stakeholders as required Respond to customer's calls and emails in a timely manner Responsible of sending welcome letters, generating allotments, issuing of Demand note / Reminder Letters. All other formalities with regard to registration, transfer, cancellation, refund, recovery of outstanding right till possession. Good communication skills Handling High Net Worth Individuals (HNIs)customers hand hold through the complete process. Single point of contact for customers from the booking through the complete life cycle till possession. Managing customer receivable with clear targets for collection Timely collection of due payments Ensuring client documentation on time Preparation of MIS reports required by management Customer-service orientation & customer delight Problem analysis and resolution Please note that candidate must have exposure into Real estate Industry. Interested candidates can reach out on- 8422038346 or tanvi.desai@cciprojects.co.in