Crm Executive

Job Description

Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction. Develop and maintain strong relationships with clients to drive repeat business and referrals. Identify new sales opportunities by generating leads and converting them into paying customers. Utilize CRM software to track customer interactions, update records, and analyze sales performance. Collaborate with internal teams to resolve issues and improve overall customer experience. Desired Candidate Profile 1-3 years of experience in Client Relationship Management or Sales role. Strong understanding of Lead Generation, Lead Management, and Customer Relationship Management principles. Excellent communication skills for building strong client relationships over phone calls. Proficiency in using CRM software such as Zoho or similar tools.