Credit Controller

Job Description

Job Title: Customer Credit Controller Department: Finance & Accounts Reports To: Head Credit Control Location: Chennai Job Purpose: The Credit Controller will be responsible for managing the companys credit risk by overseeing the collection process, ensuring timely and accurate payments from customers, and reducing the company’s bad debt exposure. This role will work closely with various teams such as Finance, Legal, Logistics, and Sales to ensure seamless and efficient credit and collection processes. Key Responsibilities: 1. Credit Limit & Collection Management: o Set and monitor customer credit limits to minimize financial risk. o Ensure timely collection of outstanding debts and follow up as needed. o Implement and enforce company credit policies. 2. Regular Monitoring of Outstanding Accounts: o Track and monitor outstanding debts and overdue accounts. o Develop strategies for managing and reducing outstanding balances. 3. Debt Ageing Reporting & Analysis: o Prepare and analyse debt ageing reports, identifying overdue accounts and trends. o Provide management with regular updates on the status of collections. 4. Follow-Up on Vertical-Wise Dues: o Regularly follow up with all three companies to ensure dues are cleared on time. o Work with Sales and other departments to resolve issues related to outstanding payments. 5. Weekly Regional Dues Review Meetings: o Conduct weekly meetings with Branch Managers (BM) and Regional Sales Managers (RSM) to review and discuss regional dues. o Ensure timely resolution of any discrepancies or payment delays. 6. Implementing Terms of Trade (TOT)/Agreement: o Ensure adherence to the company’s terms of trade and credit agreements. o Work on improving the credit management processes and policies. 7. Query Handling: o Resolve customer queries related to invoices, payments, and credit terms. o Act as the first point of contact for any disputes or issues related to payments. 8. Account Reconciliation: o Reconcile customer accounts regularly to ensure accuracy and resolve any discrepancies. o Ensure all transactions are accurately reflected in the accounts. 9. Obtaining Balance Confirmation: o Coordinate with customers to obtain balance confirmation and ensure the accuracy of outstanding amounts. 10. Legal Coordination: o Coordinate with the Legal Team for debts that are under legal proceedings. o Ensure timely and accurate information is provided to legal teams for debt recovery. 11. Logistics Coordination: o Work closely with the Logistics Team to verify Proof of Delivery (POD) and Goods Receipt Notes (GRN) to resolve disputes regarding deliveries and payments. 12. Team Coordination: o Coordinate with the AR Team to ensure the accurate posting of Debit Notes and Payment Entries. o Ensure proper documentation is in place for payment transactions and adjustments. Skills and Qualifications: • Bachelor’s degree in Finance, Accounting, or related field. • Proven experience (3 to 5yrs) in credit control or financial management • Strong analytical skills and attention to detail. • Excellent communication and negotiation skills. • Knowledge of accounting software (SAP) and MS Office (Excel, Word). • Ability to work effectively in a team and independently. • Strong problem-solving skills and ability to manage multiple tasks efficiently.