Credit Controller

Job Title: Credit Controller Location: Noida Experience Required: Minimum 10 years Employment Type: Full-time About Gemtree Natural ProduceAt Gemtree Natural Produce, we are one of India’s leading importers of fresh fruits for distribution and marketing in India. With a strong PAN-India distribution network, we ensure high-quality fruits reach our customers from all parts of the country.  About the RoleWe are looking for a highly experienced and result-driven Credit Controller to oversee and manage the company’s credit and collections process. The ideal candidate will have 10+ years of experience in credit control, accounts receivable, or debt management with a proven track record of maintaining healthy Debtor Ageing and ensuring smooth cash flow. This role requires strong negotiation skills, attention to detail, and the ability to collaborate with internal teams (sales, operations, and finance) as well as external stakeholders to resolve credit and payment-related issues. Key ResponsibilitiesLead the Credit Control Team  Will be responsible for collections from all regions  Will be expected to monitor Debtors on a daily basis  Will be expected to monitor, follow up and ensure smooth and timely collections of the debtors  Follow up on overdue accounts through calls, emails, and customer visits, ensuring timely payments. Review invoice submissions by the Billing team and resolve billing, TDS, TCS and credit-related queries. Will be responsible to bring the DEbtor ageing below the target levels  Will be responsible to ensure cashflow collections for the finance team  Will be responsible to manage timely reconciliations and up to date statements of accounts with each client.  Will be responsible to identify and alert the management on any bad accounts in a timely manner.  Assess, review, and approve credit applications within company guidelines. Liaise with customers to negotiate repayment plans, resolve disputes, and manage credit risks. Coordinate with sales, regional managers, and other internal stakeholders for payment follow-ups. Analyze and reconcile account ledgers, GRNs, credit notes, and customer balances. Conduct weekly and monthly account reviews and prepare MIS reports on outstanding payments and credit health. Requirements & Qualifications:- Minimum 10 years of proven experience in credit control, accounts receivable, or debt collection (FMCG/Fresh Produce/Trading industry preferred). Bachelor’s degree in Commerce, Finance, Accounting, or a related field (Master’s is a plus). Strong negotiation and relationship management skills with corporate clients. Proficiency in Microsoft Excel (Advanced preferred), Word, Outlook, and familiarity with ERP/Tally systems. Ability to work independently with minimal supervision and meet tight deadlines. Excellent communication skills (verbal and written) in English and Hindi. Strong analytical and problem-solving skills with a proactive mindset. Willingness to travel occasionally for collections and client meetings.