642 Credit Collection Jobs - Page 16

We are hiring for B2B / O2C / AR Collections; BPO 1 - { 1 to 3 yrs experience} Salary upto 3.5 LPA BPO 2 { 2 to 5 yrs experience} Salary upto 5.5 LPA BPO 3 { 4 to 8 yrs experience} Salary upto 7.5 LPA Work from office // 5 days working US shifts // One side cab Location - Gurgaon sector 48 Roles and Responsibilities ; Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc). Achieve daily customer contact/collection targets as per defined performance metrics. Ensure adherence to service quality procedures when performing collection activities

Responsible for unsecured loan collections via outbound calls, advising on repayment plans, handling escalations, maintaining records, ensuring compliance, sending reminders, and meeting KPIs with strong communication and process improvement skills. Perks and benefits Incentives over and above the salary.

At IDEMIA we are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide. You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined. We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems. We serve our clients in 180 countries thanks to our 15,000 employees worldwide. About IDEMIA Public Security We are dedicated to serving government and public security entities and, in so doing, IDEMIA is committed to the responsible use of technology for public safety. We develop cutting-edge biometrics technologies and identity verification systems that prioritize privacy, human rights and ensure fair and unbiased application. We are also committed to building an inclusive and diverse culture and our impact on sustainability. For example, in 2023, the Life Cycle Assessment for Vision Pass SP revealed a 38% energy reduction, attributed to its sustainable smart power-saving mode Roles & Responsibilities New Contract Make sure that all information are accurate in the new customer form Check the contract (payments and invoicing terms + method) and or PO Approve the request received from share service center to create account in the ERP within 24 hours Collection and DSO: Sending payment follow-up communication to customers and Sales team - Share every week the landing and variations to credit manager Weekly cash call with credit manager Prepare cash forecast Organize cash calls with business team Share with accounting the payment allocation Placing the customers on hold / unlock account as per group policy Revise credit limits and escalate if increase is required Prepare docs for AR Audit Reporting: Communication of Overdues landings to Business Units weekly reporting Provide list of advance and prepayment received within the month Extract every week balance from local ERP to prepare landing Extract balance at the end of the month Bad Debt: Ageing balance extraction and calculation of Increase/Decrease of the provision based on the Group policy (SET statistic, PSI case by case) Invoicing: Ensuring all the raised invoices to reach to the customer on time with all the supporting documents required by the customer. Communicating with the internal concerned team in case of any changes/error identified by the customer and arranging the revised/correct invoice to send to the customer. Certain customers are asking us to provide summary sheet in excel where there are multiple no of invoices. Ensuring to provide the same. Uploading invoices on customer portal wherever customer is having such process. Collection Agency Administrative contract implementation on different subsidiaries Follow up on the customers being part of the Collection Agency Prospecting new customers to be moved through CFP Skills and Qualification Required Bachelors degree in Accounting/Finance or related field Strong conceptual and analytical skills MS Office Knowledge - Advance Level ERP Knowledge Other attributes you will need for this role Ability to demonstrate strong objectivity and independence to be able to challenge stakeholders Excellent communication skills and ability to write effectively for varied purposes and audiences. Demonstrated capacity to work effectively across diverse cultures and environments Ready to go an extra mile to achieve results & face challenges positively

LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom/MCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam working and co-ordinationCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliationsExcellent verbal communication and active listening skills.Reach out to customers via phone to address outstanding payments or any related issues.Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom

Skill required: Reinsurance - Collections Processing Designation: Claims Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Canceling and rewriting insurance policies and endorsementsManage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Property and Casualty InsuranceAbility to establish strong client relationshipAdaptable and flexibleResults orientationProcess-orientationPrioritization of workloadClaims ProcessingInsurance ClaimsClaims Analysis Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Title : OTC Collections Specialist Location : Gurugram Job Type : Full-Time / Permanent Experience : 2 years in OTC Collections/Accounts Receivable Salary : 5 LPA Job Description : We are seeking a dedicated and skilled OTC Collections Specialist to join our finance team. In this role, you will be responsible for managing customer accounts, ensuring timely collections, resolving payment discrepancies, and ensuring a healthy cash flow for the company. If you are detail-oriented, proactive, and enjoy building strong customer relationships, we want to hear from you! Key Responsibilities : Handle the entire collections process for customer accounts, ensuring timely payments are received. Monitor outstanding invoices and follow up with customers via phone, email, or other communication channels. Resolve billing discrepancies or disputes with customers in a professional and efficient manner. Maintain accurate records of all customer interactions, payments, and account statuses. Provide regular reports on collection status, overdue accounts, and bad debt provisions. Work closely with the credit team to evaluate customer credit risk and ensure proper credit limits. Perform account reconciliations and assist in aging analysis of receivables. Ensure compliance with the company's policies, processes, and relevant regulations. Required Skills & Qualifications : Bachelors degree in BCOM, Accounting, Finance, or related field. years of experience in OTC collections or accounts receivable. Strong understanding of the collections process, credit management, and accounts receivable functions. Proficiency in financial software/ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and MS Excel. Excellent communication, negotiation, and interpersonal skills. Ability to handle difficult situations and resolve conflicts effectively. Preferred Skills : Knowledge of customer relationship management (CRM) systems. Experience in collections within a B2B or multinational setting is an advantage. Familiarity with collection techniques and strategies. What We Offer : Opportunities for growth and career advancement. A collaborative and supportive team environment. If you have a strong background in collections and want to contribute to the growth and success of a thriving organization, apply today! Please connect with me in this number Jemi - 8744000152

Location - Mumbai & Chennai Job Summary: We are looking for a dynamic and detail-oriented Credit Collection & Commercial Executive to manage receivables, streamline collection processes, ensure timely cash flow, and handle commercial activities for the North Region. The ideal candidate will work closely with Finance, Sales, and Customers to achieve collection targets and maintain accurate commercial records. Key Responsibilities: Manage overall credit collection activities for the North Region, ensuring timely recovery of outstanding payments. Collaborate with the Finance and Sales teams to conduct collection reviews and resolve disputes. Monitor and report daily aging reports and cash receipts to management. Identify causes for payment delays and implement solutions to address them. Coordinate with the Credit Note (CN) team to ensure timely receipt of Credit Notes (CN) and Credit Debit (CD) adjustments. Share Daily Collection Reports (DCR) and updated aging analysis with stakeholders. Ensure strict compliance with company credit collection policies and procedures. Obtain balance confirmations from customers regularly. Maintain and update the customer payment database in the system. Share outstanding and ledger statements with customers on a monthly basis. Resolve customer queries related to invoices and account statements. Engage with customers directly to improve the collections process and turnaround time . Set monthly collection targets and track performance. Design and modify Excel-based reports as per management requirements. Handle order management and ensure smooth order processing in line with payment schedules. Manage Channel Finance onboarding , monitor transactions of financed customers, and ensure adherence to credit norms. Track and follow up on aged invoices (above 90 days) to ensure payment collection. Prepare and share MIS reports for daily, weekly, and monthly closures. Key Skills Required: Strong understanding of credit control, accounts receivable, and commercial processes Proficiency in Excel and MIS reporting Good communication and negotiation skills Strong attention to detail and analytical ability. Ability to collaborate across teams (Finance, Sales, CN Team, etc.) Experience in channel finance and ERP systems is an advantage

Hiring for B2B Collections// OTC Collection// AR Collections Need 1+ yrs to 8 yrs of experience in collection Location:- Gurgaon Salary upto 6 lpa Graduation is mandatory Notice period:- Immediate to 30 days US Shift// One side cab. Role & responsibilities Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities.

Job Purpose Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :HR Madhu 73050 68470 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Role & responsibilities Finalization of Credit to each customer with consultation & recommendation of third party. Setting of collections target for East sales team, with consent of the Sales team as per the AR to achieve the DSO & Collection Targets. Providing the bucket wise AR to the East team & Tracking daily collections for getting payments faster & providing input to HO Providing fortnightly MIS to RSM / SSM on the bucket wise AR ageing movement Keeping track of commitments on collections made by concern SSM / PSM on payments. Closely follow up with cheque bounce customers & collect payments from them to avoid going legal or bad debts. Visiting customers along with sales & Legal team, to close disputes with customers Collecting Balance Confirmation also enabling the team to collect COB from customers to ensure the AR is not at Risk. Reconciliations of customer ledger along with Nuvoco ledger statements.

Hiring for Assistant Manager OTC Job Description Hiring for one of the global consulting company for Assistant manager in Accounts and finance domain. Looking for someone who has experience in Accounts Receivable & Collections Management: Lead end-to-end collections cycle including follow-ups, customer communication, dispute resolution. Reporting & Analysis: Generate AR dashboards and analyze multi-currency environments to track performance. Strategic Initiatives & Process Improvement: Design and implement strategies for credit control and automation in AR processes. Client Communication & Relationship Management: Act as the point of contact for all AR-related issues with clients and stakeholders. Compliance & Documentation: Ensure compliance with internal controls, audit standards, and maintain documentation. Role: A accounts Receivable Manager Salary: 7- 10 Lacs P.A. Industry: Analytics / KPO / Research Department: Finance & Accounting Role Category: Accounting & Taxation Employment Type: Full Time, Permanent Key Skills : Order To Cash Accounts Receivable Collections 02C Ar Collection Finance Reporting And Analysis OTC Skills highlighted with are preferred key skills Education UG: Any Graduate Please share your relavant resumes to ramya .ramya1@teleperformancedibs.com PH No: 8050980644 Thanks Ramya V

'1. Responsible for driving achievement of assigned collections for the Area Office 2. Responsible for ensuring maintenance of quality collections portfolio and managing NCL within budgets at the Branch 3. Liaise with Legal Team for support in Collections 4. Manage Branch Collections team

Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

Responsibilities: Manage loan portfolio through debt recovery strategies. Execute payment follow-ups and EMI collections. Collect overdue payments via field visits. Maintain high rates of successful recoveries.

LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LT Finance Limited is looking for COLLECTION OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LT Finance Limited is looking for COLLECTION OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LT Finance Limited is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

Hiring for Policybazaar.com Position: Team Leader B2C Inbound Voice Process (Collections) Department: Health Collections Salary Range :- 5-8 LPA (Depending upon Relevant Years of Experience & Expertise ) Job Description: Team Leader B2C Inbound Voice Process (Collections) The Team Leader (B2C Inbound Voice Collections) is responsible for managing a team of collection 10-20 agents handling consumer (B2C) accounts. The role focuses on driving recovery rates, ensuring compliance with regulatory guidelines, and enhancing team performance. The ideal candidate should have strong leadership skills, experience in debt collections, and the ability to handle escalations effectively. Key Responsibilities: Team Management & Leadership: • Supervise, mentor, and manage a team of collection agents handling outbound/inbound calls. • Monitor team performance, ensuring agents meet collection targets and follow compliance guidelines. • Conduct regular coaching sessions, team meetings, and performance reviews to enhance productivity. • Track and analyze key performance indicators (KPIs) such as recovery rate, promise-to-pay (PTP) conversion, and call quality scores. Key Requirements: Experience , Skills & Qualifications: • Bachelors degree or equivalent experience. • 5-8 years of experience in a B2C collections environment, with at least 1-2 years in a team leader role. • Experience in managing call center teams, handling escalations, and driving recovery targets. • Strong leadership, coaching, and team management skills & Proficiency in collections CRM software and call center tools. • Proven ability to negotiate and handle difficult conversations with customers. • Experience in the BFSI (Banking, Financial Services, and Insurance) sector or BPO collections. Contact Details :- Human Resources Team Leader @ Policybazaar.com Suman Bhardwaj 9934827654 Sumankumari1@policybazaar.com( pls drop your cv)