Credit Card Customer Service

You will be responsible for identifying potential customers for credit card sales through various channels. You will need to explain the features and benefits of different credit card products to customers and persuade them to purchase credit cards, guiding them through the application process. It is crucial that you achieve or exceed the monthly sales targets set by management while providing excellent customer service to promote a positive company image. Following up with customers to ensure satisfaction and obtaining feedback will also be part of your role. Keeping up to date with product knowledge and market trends, as well as maintaining accurate and timely records of sales activities and customer interactions, are essential responsibilities. To qualify for this position, you should have a high school diploma or equivalent; however, a Bachelor's degree in Business Administration or a related field is preferred. Proven experience in sales, preferably in financial products or services, is required. Strong communication, negotiation, and interpersonal skills are essential, along with being customer-focused and able to understand and meet customers" needs. You should be able to work both independently and as part of a team, with a results-oriented mindset and a strong drive to achieve sales targets. This is a full-time position that offers benefits such as Provident Fund. The work schedule is during the day shift, and a performance bonus is provided. Proficiency in English and Hindi is preferred for this role. The work location is in person.,