CRE Service

Job Description

Job Title: Customer Relations Executive (CRE) – Service Job Summary: The CRE – Service acts as the primary point of contact for customers during vehicle servicing. They ensure a smooth service experience by handling appointments, providing updates, resolving issues, and collecting feedback. Key Responsibilities: Greet and assist customers with service inquiries. Coordinate with the service team to ensure timely delivery. Provide regular service status updates to customers. Address and resolve customer complaints. Conduct post-service follow-ups and collect feedback. Promote service offers and packages. Requirements: Strong communication and customer handling skills. Basic computer knowledge (MS Office, CRM). 1–2 years of experience in customer service preferred. Qualification Any Graduation / Post Graduation Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Work Location: In person