Key Responsibility Areas (KRA) -Hair & Skin Aesthetic Doctor 1. Aesthetic Treatments & Service Excellence • Perform advanced aesthetic procedures, including laser hair reduction, Botox, fillers, HydraFacial, medi-facials, PRP for face and hair, and other skin & hair treatments with precision. • Ensure customized treatment plans based on patient skin/hair type and concerns. • Stay updated on the latest advancements in aesthetic dermatology and introduce innovative treatments to the clinic. • Maintain the highest safety, hygiene, and ethical standards while performing procedures. 2. Patient Flow & Management • Ensure smooth scheduling and execution of treatments to avoid delays and enhance patient experience. • Conduct detailed consultations, explain procedures, expected results, and address patient concerns effectively. • Ensure proper pre-treatment and post-treatment care instructions are communicated to patients. • Manage follow-ups , calling patient to generate flow in clinic and track patient progress for optimal treatment outcomes. 3. Customer Service & Patient Satisfaction • Build strong rapport with patients to ensure a high retention rate. • Maintain a warm, professional, and trustworthy approach in patient interactions. • Handle patient feedback, queries, and complaints with professionalism, ensuring timely resolution. • Encourage patient testimonials and success stories to enhance clinic credibility. 4. Revenue Growth & Clinic Profitability • Recommend complementary treatments, upsell higher-value procedures, and cross-sell skincare/haircare products for better patient outcomes and increased revenue. • Ensure high conversion rates from consultations to treatment sign-ups. • Promote membership plans and packages to encourage repeat visits. • Minimize treatment wastage and ensure cost-effective resource utilization. 5. Business Development & Brand Growth • Contribute to clinic branding by participating in social media campaigns, live sessions, and expert Q&A on digital platforms. • Engage in local networking, collaborations, and events to enhance brand presence. • Stay ahead in the aesthetic industry by introducing new treatments and technologies that align with clinic growth. • Work with the marketing team to develop educational content, blogs, and promotional materials. 6. Reporting & Compliance • Maintain detailed records of patient treatments, results, and progress. • Ensure compliance with medical, legal, and ethical standards in all procedures. • Generate and analyze reports on patient flow, treatment trends, and revenue contributions for continuous improvement.Role & responsibilities Preferred candidate profile