Corporate Relations Manager

Job Description

ROLES AND RESPONSIBILITIES As the coverage in-charge for the allocated territory: Onboard corporate clients (importers and exporters) who issue/receive Letters of Credit (LC) onto the 360tf platform. Ensure consistent monthly lead generation from onboarded clients. Support the development and growth of other products and revenue streams. Generate corporate leads and refer them to 360tf Bank Relationship Managers (RMs). Engage with industry bodies, associations, and export/import councils for corporate lead generation and strategic partnerships. Provide monthly updates on current and emerging competitors, along with market intelligence (covering banks and other fintech companies). Act as a catalyst for creating and upholding an ethical environment, both internally and externally. DETAILED DESCRIPTION Client Relationship Management Understand client needs and offer appropriate subscription plans. Lead pitches, review and negotiate deals with major clients. Achieve the optimal mix of subscription plans each month by acquiring corporates under Silver, Gold, Platinum, and Unlimited tiers. Follow up promptly on leads generated through digital marketing and provide actionable feedback for improvement. Action all customer leads within two days of generation. Ensure follow-ups are conducted at least every three days. Continuously identify, onboard, and coordinate with referral partners to meet sales objectives. Register with industry bodies and Chambers of Commerce. Maintain detailed account plans for all key clients. Keep all client documentation up to date and organized. Ensure timely invoicing and collection of client payments. Follow up and escalate overdue payments as needed. Assist 360tf Bank Coverage RMs in facilitating KYC processes for onboarded corporate clients. Ensure compliance with all local regulatory requirements in transaction processing. Promotion / Branding Sponsor customer events within the allocated territory. Advertise in relevant industry publications or magazines. Contribute creatively to enhance the brand image through digital platforms. Act as a brand ambassador by promoting the company via social media. Actively participate in 2 to 3 trade events per quarter. Day-to-Day Activities Provide feedback for platform development based on client input. Guide and contribute to the development of Value Added Services (VAS). Complete call reports, update sales pipelines, and perform activities necessary to achieve KPIs and business targets. Provide inputs for timely and accurate reporting. Share best practices and contribute to team learning and success transfer. Demonstrate appropriate professional behavior and uphold Nimai values. Be a flag bearer of the Nimai brand. Actively participate in the daily brainstorming morning call at 8:30 AM GST. Customer Relationship Matrix Very Large Conglomerates: Engage with division-wise Finance, Treasury, or Trade teams. Large Corporates: Engage with the Treasury/Finance Head or CFO. Mid-Market Clients: Engage with the CFO or Treasury Head. SMEs: Engage with the CFO or Promoter. STAKEHOLDER MANAGEMENT Key Internal Relationships: Partners Group and Divisional Executives Various internal committees Key External Relationships: Clients Local banks Regulatory bodies Referral partners EDUCATIONAL REQUIREMENTS A Postgraduate degree from a reputed institution. In-depth knowledge of Trade Finance. IT-related knowledge or qualifications are an added advantage. SKILLS / COMPETENCY REQUIREMENTS Proven sales experience with a track record of meeting and exceeding targets. Ability to drive the sales process from planning to execution. Strong understanding of local and relevant regulatory requirements. Ability to articulate product features and value propositions effectively. Skill in positioning products competitively in the market. Excellent listening, negotiation, and presentation skills. Strong verbal and written communication abilities. Sound knowledge of the dynamics of the allocated market. EXPERIENCE Prior sales experience, especially in the financial services industry, is highly preferred. Go-getter freshers with a passion for sales will be considered. Exposure to trade finance products is mandatory. Show more Show less