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1.0 - 3.0 years

5 - 9 Lacs

Mumbai

Work from Office

Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Conduct detailed research on the financial history of businesses to determine their creditworthiness. Assess the risk parameters of the loan, borrower, and industry including the Financial performance of the borrower and guarantor, assessing the repayment capacity and recommending the future course of action in approving/declining/counter offer of business loans. What are we looking for Financial AnalysisUnderwritingCredit Management & AssessmentCommitment to qualityAbility to perform under pressureAbility to work well in a teamAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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6.0 - 11.0 years

1 - 6 Lacs

Pune

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Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Purpose To acquire New-to-bank (NTB) customers to scale our liabilities portfolio Key Accountabilities Actively source for prospects via cold calling, personal network, and partners/channels network. Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out. Keep yourself updated on various offerings available in the network Organize marketing activities to get sources of lead generation and new business Job Duties & responsibilities Be an avid advocate of DBS Banking and be very well versed in our positioning, competitive advantage and be able to recommend the right solutions based on customers’ needs. Ensure timely updates are given in various forms. Required Experience Good understanding of the sales process through preferably prior sales experience of 2- 3 years Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable. Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable. Education / Preferred Qualifications A graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.

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2.0 - 7.0 years

6 - 14 Lacs

Noida, Gurugram, Delhi / NCR

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Relationship Manager - Business Banking role at IndusInd Bank involves acquiring new customers, deepening existing relationships, and offering a range of products and services tailored to the unique requirements of business clients while ensuring compliance, and driving business growth. Role Details Drive the growth and expansion of the business banking portfolio. Develop and execute strategies to acquire new customers, deepen relationships with existing clients, and enhance the overall profitability of the Business Banking segment. Overall Job Description Strategic Planning: - Develop and implement strategic plans to achieve growth targets for the business banking portfolio, in alignment with the bank's overall business objectives. Identify market opportunities, customer segments, and product offerings to capitalize on emerging trends and drive sustainable growth. Customer Acquisition: - Lead customer acquisition initiatives by identifying and targeting prospective Large and medium-sized enterprise, SME clients through effective marketing campaigns, outreach programs, and referral networks. Relationship Management: - Build and maintain strong relationships with existing SME clients, serving as a trusted advisor and understanding their unique needs and preferences. Proactively engage with clients to deepen relationships, identify cross-selling opportunities, and maximize customer lifetime value Cross-Selling and Upselling: - Identify cross-selling and upselling opportunities within the existing client base to promote additional banking products and services, such as loans, deposits, cash management, and trade finance solutions Financial Advisory: - Provide financial advisory services to SME clients, including cash flow management, working capital optimization, and risk mitigation strategies. Offer insights and recommendations on banking products, market trends, and industry best practices to help clients achieve their business objectives. Collaboration and Stakeholder Management: - Collaborate with cross-functional teams, including sales, marketing, operations, and risk management, to ensure alignment and coordination of growth initiatives. - Engage with internal stakeholders, senior management, and external partners to communicate growth strategies, progress updates, and performance metrics. Compliance and Regulatory Governance: - Ensure compliance with regulatory requirements, internal policies, and risk management standards governing business banking activities. Conduct customer due diligence, KYC & AML checks Desired Behavioral / Functional Traits Excellent communication, and interpersonal skills, with the ability to influence and collaborate effectively with internal and external stakeholders Proven experience in business development, sales management, or strategic planning within the banking or financial services industry, with a focus on SME/business banking Strong understanding of working capital, CC, OD products, services, and customer segments.

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2.0 - 7.0 years

7 - 12 Lacs

Thane, Ahmedabad, Gurugram

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Acquisition and Onboarding of new large corporates & Mid corporates, nurturing existing relationships under the portfolio and on board new corporates for supplier/vendor finance/channel finance/ factoring programs. Maintain relationship with key stakeholders (Large corporates) to ensure smooth running of business and drive joint calls with business RMs to tap business opportunity with existing clients of bank. Ability to identify clients and grow transactions as the Relationship Manager - Supply Chain Finance Sales, and work in an fintech exciting environment Anchor The Portfolio Manager in Transaction completion, and team to conduct day to day transactions for existing clients and onboard new client Facilitate tie with Fintechs and structure products around new business opportunities. Facilitate SCF sales team in conversion of leads provided by Anchor Corporate. Work closely with the product, operations & service teams to address operational & service queries If this excites you do send us the following at email address ecareers@aspl.biz 1. Your Updated CV in Word format 2. Current Monthly Gross Salary 3. Expected Salary 4. Notice Period 5.Internal HR Designation

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2.0 - 7.0 years

7 - 12 Lacs

Hyderabad, Chennai, Bengaluru

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Acquisition and Onboarding of new large corporates & Mid corporates, nurturing existing relationships under the portfolio and on board new corporates for supplier/vendor finance/channel finance/ factoring programs. Maintain relationship with key stakeholders (Large corporates) to ensure smooth running of business and drive joint calls with business RMs to tap business opportunity with existing clients of bank. Ability to identify clients and grow transactions as the Relationship Manager - Supply Chain Finance Sales, and work in an fintech exciting environment Anchor The Portfolio Manager in Transaction completion, and team to conduct day to day transactions for existing clients and onboard new client Facilitate tie with Fintechs and structure products around new business opportunities. Facilitate SCF sales team in conversion of leads provided by Anchor Corporate. Work closely with the product, operations & service teams to address operational & service queries If this excites you do send us the following at email address ecareers@aspl.biz 1. Your Updated CV in Word format 2. Current Monthly Gross Salary 3. Expected Salary 4. Notice Period 5.Internal HR Designation

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8.0 - 15.0 years

8 - 15 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Job Title: Business Analyst - Trade Finance Key Responsibilities As a Business Analyst - Trade Finance, you will: Domain Expertise: Apply deep subject matter expertise in banking domain, with a strong focus on Trade Finance and Services , Payments, and Billing (preferred). Requirements Management: Utilize hands-on knowledge of Jira for creating EPICS, user stories, and dashboards to manage project requirements effectively. Data Analysis: Perform hands-on SQL writing and data analysis to support business understanding and solution design. Problem Solving: Employ complex analytical, interpretive, and problem-solving techniques to address business challenges. Project Facilitation: Manage multiple tasks and facilitate projects to meet deadlines, ensuring timely delivery. Stakeholder Management: Consistently demonstrate strong interpersonal skills with the ability to partner and influence across organizational lines, including technical and non-technical persons. Communication & Documentation: Maintain clear and concise written and verbal communication. Write clear technical and end-user documents. Leadership & Collaboration: Exhibit demonstrated leadership skills and the ability to work collaboratively to maintain positive relationships with colleagues, internal and external customers. Adaptability: Remain flexible, learn quickly, and adapt to changing roles with the varying priorities of the organization. Mandatory Skills & Experience Domain & Technical Proficiency: Relevant Experience: 14-16 years of relevant experience as a Business Analyst. Trade Finance Domain: Subject matter expertise on banking domain Trade Finance and Services . Experience with Payments and Billing is an added advantage. SQL & Data Analysis: Hands-on experience with SQL writing and data analysis . Jira Proficiency: Hands-on knowledge of Jira around creating EPICS, user stories, and dashboards. Experience & Qualifications: Proven ability in using complex analytical, interpretive, and problem-solving techniques. Demonstrated ability to manage multiple tasks and facilitate projects to meet deadlines. Essential Professional Skills Leadership: Demonstrated leadership skills . Communication: Consistently demonstrate clear and concise written and verbal communication . Interpersonal & Influence: Proven interpersonal skills with the ability to partner and influence across organizational lines. Adaptability & Learning: Flexible, learns quickly, and adapts to changing roles with the varying priorities of the organization. Collaboration: Ability to work collaboratively and maintain positive relationships with colleagues, internal and external customers. Documentation: Ability to write clear technical and end-user documents.

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4.0 - 8.0 years

4 - 8 Lacs

Chennai, Tamil Nadu, India

On-site

BA-Foundational, Business Consulting-Foundational, Corporate banking, Entitlement, Payment Inititiation, Subscription Management, Corporate banking Website, Mobile banking App functionality, Omni-Channel communications, APIs, Host-to-host (H2H), Corporate banking File upload

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4.0 - 9.0 years

10 - 12 Lacs

Gurugram

Work from Office

Job Description Education: Graduate or other equivalent degree. Minimum experience required: 2-6 Years. Minimum 2 year relevant experience in Corporate Onboarding and/or ODD is mandatory. Knowledge of AML/KYC on corporate clients. To have SME level knowledge of locally important regulatory requirements and background legislation. Good communication skills (Verbal and Written)

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10.0 - 15.0 years

20 - 27 Lacs

Navi Mumbai

Work from Office

We are looking for Banking SME. Candidate must be very good in Retail & Corporate Banking business process. Preferably working on API requirements. Working knowledge on converting business requirement to IT requirement.

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4.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Work from Office

SM-Corporate Salary JD 1) Will be responsible for achieving assigned Acquisition nos, Cross sell Targets 2) Need to handle a team of 5 6 Relationship Officers 3) Need to Work closely with allotted branches for New Corporate Code generation 4) Need to Self-Source Corporate Codes from the open market Will be responsible to ensure quality of acquisition, KYC compliance and other operational parameters. 5) Ensure no Customer Complaint is outstanding beyond TAT. 6) Conduct Product Activities & Campaigns in Corporates Every Month. Interested Candidates Contact:7207997185

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30.0 - 35.0 years

3 - 5 Lacs

Noida

Work from Office

Top 10 Global Services Firm is seeking Process Sr. Trainers for our Business Process Outsourcing (BPO) Center in Noida The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. for this role include Overall 5+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST) Shift 12 PM to 12 AM Shift 26 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

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30.0 - 35.0 years

3 - 5 Lacs

Gurugram

Work from Office

NTT Data Services is Hiring! Top 10 Global Services Firm is seeking Process Trainers for our Business Process Outsourcing (BPO) Center in Noida/Gurugram. The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for Conducting/managing industry, process, compliance and refreshers programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Participating in client presentations and demonstrating training capabilities. for this role include Overall 6+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST) Shift 12 PM to 12 AM Shift 26 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

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0.0 - 1.0 years

1 - 5 Lacs

Chennai

Work from Office

Skill required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations Designation: Banking Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Perform account maintenance services, account closure, deceased customer processing and US legal order processing. What are we looking for Looking for bcom background graduates.Looking for bcom background graduates. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 7.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Dear Candidate, Hiring for Relationship Manager - Current Account in below location, * Banashankari, Jeevan bima nagar, Kammanahalli, Malleshwaram, Frazer Town, Raja Rajeshwari Nagar, HSR Layout Job Role: Identify prospective customers for current account acquisition Manage business relations with existing Current Account / corporate customers to increase the depth of existing relationships Achieve sales targets as assigned by the organization on a monthly basis Conduct market enhancement activities within the corporates to enhance the business Record and track all engagement activities through the CRM system Customer Service Job Requirements Graduate with 3 -5 year of experience in acquisition of current accounts with a bank Should have good understanding of the local geography & good networking in the local area. Interested candidates drop your profile o this mail ID - sipra.das@janabank.com Subject line should be-"Apply for RM-CA".

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2.0 - 5.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Job Description: Acquire new corporate relationships Oversee a portfolio of assigned corporates Maintain highest level of relationship with the Corporate and key decision maker/s (KDMs) Develop new business from existing clients and actively seek new cross sell opportunities Operating as the lead point of contact for any and all matters specific to employees of corporates mapped Taking care of Salary processing for acquired/assigned Corporates Adhere to KYC guidelines and Bank process as laid down from time to time Ensuring strict adherence to service and quality benchmarks as prescribed by the Bank Job Requirements Self-starter and energetic individual Sales focus in achieving defined targets Good communication and problem-solving skills Adhere to KYC, service quality and audit norms laid down as per Bank policy Graduate with 1-2 years of relevant experience (in Corporate/Institutional Sales preferred) Excellent written and oral communication skills Should have sales orientation 4 years banking experience of which 2-3 years in corporate salary Perks and Benefits Travelling Allowance + Incentives For any query kindly contact PraveenKumar.Racharla@kotak.com

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2.0 - 6.0 years

1 - 6 Lacs

Saharanpur, Roorkee, Behat

Work from Office

Hiring for the role Branch Manager and Branch Credit Manager in a leading NBFC. Product:MSME Location: Saharanpur & Roorkee For more info you can call or send resume on WhatsApp 9592809025

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2.0 - 7.0 years

2 - 5 Lacs

Noida, Ghaziabad, Moradabad

Work from Office

Managing the life insurance sales through assigned Bank Branches. Coordinating between Bank and company from Lead generation to policy conversion. Deal with walking customers Sale them Life insurance policies. Managing the life insurance policies. Required Candidate profile -Minimum 6 months to 1 year experience is required in BFSI And Insurance Sector. -Minimum Graduation Required- Any Graduate Can Apply. -Good Communication And Selling Skills Required.

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1.0 - 6.0 years

3 - 7 Lacs

Noida, Meerut, Agra

Work from Office

Managing the life insurance sales through assigned Bank Branches. Coordinating between Bank and company from Lead generation to policy conversion. Deal with walking customers Sale them Life insurance policies. Managing the life insurance policies. Required Candidate profile -Minimum 6 months to 1 year experience is required in BFSI And Insurance Sector. -Minimum Graduation Required- Any Graduate Can Apply. -Good Communication And Selling Skills Required.

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2.0 - 7.0 years

2 - 5 Lacs

Ayodhya, Ghaziabad, Lucknow

Work from Office

Managing the life insurance sales through assigned Bank Branches. Coordinating between Bank and company from Lead generation to policy conversion. Deal with walking customers Sale them Life insurance policies. Managing the life insurance policies. Required Candidate profile -Minimum 6 months to 1 year experience is required in BFSI And Insurance Sector. -Minimum Graduation Required- Any Graduate Can Apply. -Good Communication And Selling Skills Required.

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2.0 - 7.0 years

2 - 5 Lacs

Mirzapur, Kanpur, Basti

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Managing the life insurance sales through assigned Bank Branches. Coordinating between Bank and company from Lead generation to policy conversion. Deal with walking customers Sale them Life insurance policies. Managing the life insurance policies. Required Candidate profile -Minimum 6 months to 1 year experience is required in BFSI And Insurance Sector. -Minimum Graduation Required- Any Graduate Can Apply. -Good Communication And Selling Skills Required.

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2.0 - 7.0 years

2 - 5 Lacs

Bareilly, Raebareli, Shahjahanpur

Work from Office

Managing the life insurance sales through assigned Bank Branches. Coordinating between Bank and company from Lead generation to policy conversion. Deal with walking customers Sale them Life insurance policies. Managing the life insurance policies. Required Candidate profile -Minimum 6 months to 1 year experience is required in BFSI And Insurance Sector. -Minimum Graduation Required- Any Graduate Can Apply. -Good Communication And Selling Skills Required.

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2.0 - 7.0 years

3 - 7 Lacs

Mau, Prayagraj, Gorakhpur

Work from Office

Managing the life insurance sales through assigned Bank Branches. Coordinating between Bank and company from Lead generation to policy conversion. Deal with walking customers Sale them Life insurance policies. Managing the life insurance policies. Required Candidate profile -Minimum 6 months to 1 year experience is required in BFSI And Insurance Sector. -Minimum Graduation Required- Any Graduate Can Apply. -Good Communication And Selling Skills Required.

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2.0 - 7.0 years

3 - 7 Lacs

Faridabad, Gurugram, Hisar

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Managing the life insurance sales through assigned Bank Branches. Coordinating between Bank and company from Lead generation to policy conversion. Deal with walking customers Sale them Life insurance policies. Managing the life insurance policies. Required Candidate profile -Minimum 6 months to 1 year experience is required in BFSI And Insurance Sector. -Minimum Graduation Required- Any Graduate Can Apply. -Good Communication And Selling Skills Required.

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3.0 - 8.0 years

10 - 20 Lacs

Pune, Chennai, Bengaluru

Hybrid

FCC: Responsibilities:-- Be part of Support/Implementation activities of Oracle FLEXCUBE Corporate Core Banking product. Knowledge of various Flexcube Corporate Modules --Fund Transfer/Payments/Bills & Collection/Letter of Credit/Loans/ General Ledger Knowledge of EMS, Flexml,SWIFT, Debug Capture process Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client. Responsible for SLA driven Application Monitoring Monitor escalations for L2/L3 Incidents and ensuring closure within the SLAs. Escalate the Incidents/failures to Level2 support as per the defined process. Support scheduled weekend activities (e.g. BCM testing, Data Centre Power downetc) of Production applications. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc. He/she will need to successfully manage Customer Relationship and respond / address any initial escalations from Customer. On need basis step in to analyze issues and provide L1/L2 production support covering both technical and functional domains of ORACLE FLEXCUBE Core Banking suite of products at Customer location/base location. Coordinate with all stakeholders including Client IT Team, Support Team, Offshore Development Teams to prepare and provide Status reports to Management / Client periodically. On occasion he/she might be required to provide On-Call support during non-business hours. Need involvement in Automation & Continuous Service Improvement Guide the business users on any configuration issues related to the application Regular defect status reporting along with any critical issues that may require senior managements attention Follow structured configuration and release processes for applying fixes and software release Work closely with the Infrastructure and Database support teams to ensure that core-banking environment is fully secured and optimized for high performance. Should know how to analyze Debug logs Participate in Automation & Continuous Service Improvement Desired Skills and Experience:- Candidate should have hands-on Implementation and / or production support experience with Flexcube Core Banking product. Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Client Facing skills Experience on implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in production support. Good Problem Solving skills Perform proper handover/knowledge transfer at end of each assignment. Support End-of-Day (EOD) and Beginning-of-day (BOD) batch operations Qualifications: Should hold a Bachelors/Masters Degree in Computer Science / Banking. Fluency in English is a must. Experience 5 to 10 years total experience with 3 to 6 years experience in primary skills. He/she has previous Banking experience and knows how to engage with Offshore Development and Support teams in providing the end resolution for production incidents with status-reporting and root cause analysis. Ability to work in a high pressure, fast moving and challenging environment External Accreditation: ITIL v3 Foundation as Added Advantage Other skills: Ready to work in Morning/Afternoon/Night shift (9 hour shift 5 days a week) Able to work to tight deadlines and produce solid work that is both accurate and to a high standard Be self-motivated, disciplined and able to work well in a team environment but also on an individual basis to ensure tasks/actions are completed

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

Work from Office

: Job TitleClient Service Analyst, AS LocationBangalore, India Role Description Institutional Cash & Trade Management (ICT) helps Financial Institutions clients to optimize their treasury and commercial payments businesses. This improves their cash flow, while offering a wide range of solutions including channel management, global payment services, check services, liquidity management, information and reporting services, and financial supply chain management. TFFI facilitates their Trade Finance needs by originating, arranging and facilitating Letters of Credit, Trade-related Guarantees and Documentary Collections destined into and out of Deutsche Banks global network of Trade Finance locations as well as providing Trade Financing in certain hubs. The TF product range consists of traditional trade products (such as LCs, guarantees, and collections), FI Financing, trade reimbursement services, structured short-term trade finance (e.g. Structured LCs) and electronic banking products. ICM improves their cash flow, while offering a wide range of solutions including channel management, global payment services, check services, liquidity management, information and reporting services, and financial supply chain management. ICT Client Service Officer (CSO) cover clients out of our global locations with hubs in Frankfurt, London and New York. ICM Client Officers provide personalized and proactive service to financial institutions for their day-to-day cash management business needs. The position we are looking for is covering clients in our region Western Europe and APAC markets. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Client Service Officer (CSO) role will be responsible to resolve client queries related to commercial transaction flow. CSO are first point of contact and provide end-to-end query resolution to client. This role involves various stakeholder engagement. A person who understands and managing cross-functional processes with knowledge of Cash management functionsSpecific to Global payments Operations, Payment Investigations, Funds Release, Cross border Payments. Proactive contact with clients to ensure that first class service is continuously delivered to our client base as well as to identify the needs of the clients (business opportunity spotting) thus supporting the growth of business and income for Deutsche Bank Providing information and solutions to client enquiries around Payments (EUR, USD, MCCY), Balances, Checks, Service Bills, Regulatory Issues and other investigations as requested. Be the first point of contact for trade related client inquiries concerning trade requests for repetitive inquiries, RMA establishment, inquiries on claims and check of adoption status Client setup, training and maintenance for cash and trade products including documentation to ensure a seamless process flow from implementation to regular after-sales service Active handling of Due Diligence inquiries received from the Compliance teams in Deutsche Bank, approach the involved clients, securing all deadlines are met Handling of the internal fee and billing scheme Your skills and experience Experience of institutional client service in International Clearing and Payments Business or experience in Trade Finance Business Solid understanding of the Financial Institutions markets (5 years) Sound understanding of Payment Systems (CHIPS, Fedwire, EBA, SEPA) and SWIFT methodology and formats (MT format as well as ISO20022) related to payments Strong client/ service focus and excellent relationship, communication and teamwork skills, committed to internal policies and corporate governance Strong ability to work independently and under tight deadlines and support the CSOs in other locations on an as needed basis Business Language is English How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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