Copy of ServiceNow Architect

Job Description

Copy of ServiceNow Architect Full-time Company Description T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work Certification . As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Bangalore, and Nagpur, boasting a dedicated team of 3500+ employees providing services to group customers. T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries, including automotive, manufacturing, logistics, and transportation, as well as healthcare and the public sector. T-Systems develops vertical, company-specific software solutions for these sectors. T-Systems International GmbH is an information technology and digital transformation company with a presence in over 20 countries and a revenue of more than 4 billion. T-Systems is a world-leading provider of digital services and has over 20 years of experience in the transformation and management of IT systems. As a subsidiary of Deutsche Telekom and a market leader in Germany, T-Systems International offers secure, integrated information technology and digital solutions from a single source. Job Description Experience: 12+ Years Location: Pune Mode of Work: Hybrid Requirements: Extensive experience in ServiceNOW development Extensive experience in architectural work, designing solutions, preparing decision papers, developing implementation guidelines etc. Experience in technical lead of agile teams and development Strong scripting skills, esp. in JavaScript Good understanding of: Web Technologies Incident and Request processing System integration using APIs (REST, SOAP, XML, JSON PowerShell ) Knowledge of modern best practices for software development, build processes, release management and deployment (SAFe, Agile/Scrum, CI/CD, DevOps etc.) Strong verbal and written communication skills in English Ability to work proactively and independently in a complex, technical environment Collaborating with distributed teams of different time zones Very good analytical Skills and problem-solving ability to drive solutions with developers Ability to communicate to technical people as well as (senior) management level Fast learner, self-motivated, team player Think beyond! High quality standards Nice to Have: Experiences in catalog management Understanding of TMForum framework, e.g. OpenAPI etc. ITIL best practices Experiences in catalog development, maintenance and catalog design principles Experiences with integration to SAP, Salesforce Tasks: Management of development team/technical lead Analysis of improvement potentials Definition and introduction of sustainable improvement measures (technical, organizational, processual) Monitoring and controlling of adherence to defined technical, organizational and processual standards Qualifications Certification: ITIL Foundation ServiceNOW certifications like ServiceNow CSA, ServiceNow CAD, CIS - IT Service Management und CIS - CSM Project Management like PMP or similar is welcome Job Location