Content Manager

Job Description

A Hybrid working model Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information. Key responsibilities: Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenance Ensure the quality of deliverables to client Collaborate cross-functionally and proactively with internal and external teams, with high attention to communication standards Work with developer teams to plan page structures and agree upon project approaches Lead small projects with the support of the team Actively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment Work within the content management org to contribute to documentation and training Maintain complete understanding of the complexities of CMS and other internal tools Troubleshoot system issues as a part of the first line of defense Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization Requirements: Minimum of 3-5 years experience working on web production teams Experience with localization and managing content for a global audience, using a CMS Deep knowledge of how content management and other related system processes work Experience working with a git client application (Tower, SourceTree, etc.) a plus Knowledge of HTML, XML, JSON, and enterprise CMS Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel Demonstrated success in business process improvement and re-engineering Proven ability to manage ambiguity effectively Experience creating/managing internal tools a plus Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment Flexible personality to deal with rapidly-changing, time-constrained launch schedules High degree of ownership and accountability Ability to balance multiple project or assignments Highly detail-oriented, organized, and patient