Content Designer

Job Description

Responsibilities We are looking for a Content Designer to join an agile scrum team. The role will involve: Modelling and formatting content into viable, feasible, and desirable solutions * Researching and studying the subject and context to inform content; Writing, curating, and editing content for accuracy, clarity, and usability; * Taking complex information into turning it into simple content for users; * Creating content that drives user actions based on agreed requirements and research; * Defining and applying consistent voice and tone throughout user journeys; * Defining content goals and journeys based on user or customer needs; * Localizing content for specific audiences and markets. Required education Bachelor's Degree Required technical and professional expertise Experience using content design and technical writing tools (Figma, WalkMe, and Dita XML editors) Ability to create and communicate meaning throughout product or service experiences for users and customers Experience of planning and facilitating workshops to reach a specific outcome Experience of working within an Agile scrum team (working across Designers, Product Owners, Developers and Researchers) Ability to help people understand the value of solutions with clarity and consistency