Posted:2 months ago| Platform:
Work from Office
Full Time
Job Description The candidate must have an Impeccable Customer Services mindset. Responds to and closes tickets logged on the portal within specified TAT. Assign tickets to relevant region service engineers for timely resolution. Co-ordinates effectively with the India Service team on the closure of tickets or impending issues. Updates on weekly MIS reports. Required Skill Set: Prior experience with Customer Services role in consumer electronics call centre or automotive call centre.
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