Contact Center Executive

2 - 5 years

2.0 - 3.0 Lacs P.A.

Bengaluru

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Inbound Customer ServiceOutbound CallingCRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Answer inbound calls and respond to customer queries. Identify customer needs and provide solutions or escalate issue to the relevant department. Record customer interactions, feedback and resolutions accurately in the CRM system. Maintain a thorough understanding of the company's product, service and policies. Language proficiency required : English and Hindi Must . (South Indian language Optional)

Banking and Financial Services
Jaipur

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