The Business Analyst plays a key role in understanding business needs, analyzing processes, and translating requirements into actionable solutions. This role serves as a bridge between business stakeholders and technical teams to ensure that business objectives are effectively met through process improvements and technology implementations.
Key Responsibilities
- Gather, document, and analyze business requirements from stakeholdersTranslate business needs into functional specifications, process maps, and user stories
- Collaborate with cross-functional teams including IT, operations, and product to design and implement solutions
- Conduct process analysis to identify inefficiencies and recommend improvements
- Support project planning, prioritization, and delivery of business initiatives
- Assist in system testing, user acceptance testing, and solution validation
- Develop business cases, feasibility studies, and cost-benefit analyses as needed
- Prepare reports, dashboards, and presentations to communicate findings and recommendations
- Maintain documentation and ensure alignment with organizational standards and methodologies
Education
- Bachelors or Masters degree in Business Administration, Information Systems, Finance, or a related field (Masters preferred)
- Experience 6 to 8 years of experience in business analysis, process improvement, or related roles
- Proven experience leading large or complex business transformation or IT projects
- Experience with methodologies such as Agile, Scrum, or Waterfall
- Experience in Automobile Deal Management Systems
Technical Skills
- Proficiency in business analysis tools such as JIRA, Confluence, MS VisioStrong data analysis and reporting skills using Excel, Power BI, SQL
- Familiarity with ERP, CRM, or digital transformation platforms such as SAP and Salesforce
Soft Skills
- Excellent communication and stakeholder management skills
- Strong problem-solving and analytical thinking abilities
- Ability to work independently and lead cross-functional teams
- High attention to detail and organizational skills