Job Description

WSP is looking for Human Factors consultants to join its growing Human Centered Design capability within our Intelligent Infrastructure ICRC Operation and Safety (O&S) team. Our Human Centred Design experts within Intelligent Infrastructure inform our work to ensure that all aspects of design meet the needs of infrastructure users, prioritizing safety and efficiency. By putting users and their needs at the centre of our design work and through providing supporting research and analysis, we shape robust systems in the highways domain and beyond that meet the needs of both users and our clients You will apply and integrate key principles of human factors, ergonomics and behaviour change to transportation or infrastructure projects and policies You will undertake research design, execution and reporting, covering quantitative and qualitative research You will undertake user identification and profiling including behavioural insights You will undertake Human Factors assessments such as task analysis and in-depth risk analysis to inform infrastructure scheme and operational designs You will support the Capability Lead with the preparation of client proposals and managing a pipeline of future opportunities Our consultants work with clients to explore challenges and trends in the transport and mobility space from a user perspective. We identify develop and advise on user-centered solutions to transport issues, working with experts from across WSP in the UK and globally to bring the right skills to each project. We have experience in qualitative, participatory research, persona development, customer journey mapping, and or visualizing other user-experience flows. We work across the whole lifecycle of projects and policy, providing expertise in areas including: Safety, for example safety risk assessments and safe systems approaches, understanding user error as a consequence rather than a cause of incidents. Operations, all transport operations including station and stop designs, signaling, driving behaviors, digital design, influence on engineering or enforcement measures on user behavior. Research, both qualitative and quantitative, including simulation studies, feasibility studies, surveys, focus groups and workshops. Transport futures, including a user focus on emerging mobility trends and future ready transport. Environment, including sustainability, decarbonization, mode shift and active travel. Development of training material and manual (SOP) on data analytics and data-driven decision making. Our work covers an extensive range of projects, including: supporting UK local and regional bodies in the deployment of user focused transport technology and better uses of data, delivering solutions to maximize road safety on motorways and major roads including user focused appraisal and assurance of measures, cross-business collaboration to set and appraise policies and measures in support of vital net zero and air quality goals, shaping operational systems and services for control centers to reduce congestion and improve road user satisfaction, electric vehicle deployment and charging, assessing safety and user impacts of automated vehicles Playing a leading part in our projects, you'll directly impact the user experience in transporation across modes and utilizing the latest technology and data. Our work helps to keep people safe when they travel and increasingly focusses on enabling responsible mobility focused on the needs and capabilities of users. Your insight and influence is key in the trusted advisor role that we hold for our various clients. We’d love to hear from you if you have. A degree or equivalent in a relevant discipline (e.g., post graduate degree in economics, psychology, education or social sciences, BE/BTECH or any relevant field) and an appropriate level of experience (Min 6 years of experience) Experience in human-centered design thinking, co-creation and innovation; experience in action-oriented research in development issues. Ability to problem-solve and be self-motivated when undertaking specific tasks Experience on issues of sustainable development, climate change adaptation and disaster risk reduction, early warning systems. Knowledge of policies and plans concerning climate change and disaster risk reductions (from a national and international perspective) A demonstrable ability to work in multidisciplinary teams to tight deadlines. Excellent verbal and written communication skills, the ability to undertake qualitative and quantitative research and analysis and to create technical outputs (reports, presentations) within time and cost and to high quality. Appreciation of the role of Human Factors and human reliability as part of safety cases An understanding of the role of Human Factors in complex and safety-critical systems. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. EMPLOYER DESCRIPTION This will appear in the About Us section We are one of the world’s leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 5000 professionals across India, we are dedicated to our local communities and propelled by international brainpower.