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Capgemini
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Connected Marketing Operations- Team Manager

Connected Marketing Operations- Team Manager

Capgemini

8 - 13 years

11 - 15 Lacs

mumbai

Posted:3 weeks ago| Platform:

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Skills Required

operations management project management sitecore client servicing stakeholder engagement team management digital asset management mentoring client management technology marketing marketing project execution operational excellence martech

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role

Lead team of Digital Asset management PMs to execute artwork/packaging innovation projects including concept development, feasibility validation, product and packaging R&D, business proposal and approval,
project execution, customer sell in and tracking of in-market performance

Oversee timelines, resources, and deliverables for web updates and campaign launches.

Client management:

Fostering deep relationships and ensuring alignment with their project goals

Respond to client requests in non-standard situations, investigating all the possibilities for a solution

Team Development:

Mentor and coach a high-performing client services team

Foster a culture of growth, collaboration, accountability within the department, as well as professional development among team members

Operational ExcellenceEnsure smooth day-to-day operations of managing capacity of resources, timelines, and budgets efficiently to deliver high-quality outcomes on time

Cross-Department CollaborationWork closely with the department leads, Artwork Management, analytics & data to ensure a unified approach to client service

Metrics & ReportingRegularly monitor and report on the success of innovation projects providing insights and recommendations for ongoing improvements

Financial ManagementOversee budgets, projections, and account performance, ensuring profitability while meeting or exceeding client expectations

Identify and deliver transformation ideas that will provide growth or productivity opportunities

Your Profile

MBA preferred, Bachelors degree in marketing, advertising, communications, or related field

8 + years experience in marketing technology or digital asset management, MarTech operations management, senior stakeholder engagement

5+ years Sitecore Digital Asset Management experience

10+ years of client services experience, within an advertising agency

5+ years of experience in project management required, with a demonstrated track record of successful delivery of increasingly complex programs. Proven experience in global program management leadership roles is strongly preferred.

Experience managing direct reports, 3+ years of strong leadership and mentoring abilities, with experience in developing and growing talent

What you'll love about working here

You can shape yourcareer with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.

You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.

You will have theopportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.

Were committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging to Capgemini. You are valued for who you are, and you canbring your original self to work.

Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internalsports events, yoga challenges, or marathons.

At Capgemini, you can work oncutting-edge projects in tech and engineering with industry leaders or createsolutions to overcome societal and environmental challenges.

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Connected Marketing Operations- Team Manager