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15.0 - 19.0 years

0 Lacs

chennai, tamil nadu

On-site

The role will require strong and focused internal networks that will eventually reach key senior levels within the company. You will have the opportunity to build relationships and partnerships with internal business stakeholders. Additionally, you will work closely with Infrastructure Architecture, Infrastructure Operations, Application Development teams, Program Managers, Application/Platforms Managers, Information Security teams, Vendor Partners, and any other teams to devise and agree on proper solution options. You will be involved in developing high and low-level designs around various infrastructure components. Furthermore, you will collaborate closely with the Regional CIOs, sponsors, and key stakeholders to ensure that the IT team is aligned with the appropriate scope and requirements for the desired transformation. Understanding the client's business operating model and business functions will be crucial to comprehend the business needs and priorities effectively. Desired Candidate Should Have: - Bachelor's degree or equivalent education - 15+ years of experience in an enterprise-level Network engineering role, including network administration experience with Cisco Meraki devices, Palo Alto Firewalls, and Security platforms in an enterprise environment - Experience in building, interconnecting, and supporting networks into Azure Regions and Availability Zones, along with working knowledge and hands-on experience of various Azure connectivity frameworks - Extensive work experience on Palo Alto firewalls and Cloudflare - Extensive experience in PaaS on Azure, including configuration of associated network components, NSG, ASG, and Azure load balancers - Ability to build and inspect network and host security groups for technical and security analysis - Experience and knowledge of Cyber Security and Compliance engagement - Ability to visualize and implement virtual designs and concepts correctly to define project objectives - Demonstrated experience in Cloud services and virtualization, including automation and API - Multi-vendor knowledge - Flexibility and adaptability to thrive in a dynamic, demanding, and constantly changing environment while being able to set priorities and balance multiple deadlines - Excellent analytical, organizational, verbal, and written communication skills, capable of presenting information clearly and concisely to all position levels in the organization, as well as business partners, vendors, and technical staff Certifications: Cisco CCDA/CCDP, Cisco CCNA/CCNP Routing and Switching, Cisco CCNA/CCNP Security, Cisco CCNA/CCNP SP, CISSP, or other network, security, cloud certifications by industry-recognized organizations.,

Posted 1 week ago

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1.0 - 2.0 years

3 - 4 Lacs

Mumbai, Marol, Andheri East

Work from Office

Develop and implement collection strategies for different DPD buckets. Job Description: Digital Collection Specialist Location: Marol, Andheri East, Mumbai Experience: Minimum 2 years in digital collections or digital marketing for financial services Education: Graduate in any discipline Technical Skills: Experience in digital communication tools, CRM systems, and performance marketing tools Key Responsibilities: 1. Digital Debt Collection: Manage digital outreach campaigns for pre-due and overdue loan customers using SMS, WhatsApp, email, IVR, and in-app notifications. Create and execute targeted strategies to recover delinquent loans through digital channels. 2. Performance Campaign Management: Use performance marketing tools to drive repayment behavior, including automated triggers and reminders. Monitor the effectiveness of campaigns and optimize them for better results. 3. Technology and Tools: Work with CRM systems to segment customer data and create customized communication plans. Leverage conversational bots and AI-based tools for automated follow-ups and customer interaction. 4. Data Analysis and Reporting: Analyze customer behavior and repayment trends to improve communication strategies. Generate regular performance reports, including recovery rates, click-through rates, and engagement levels. 5. Collaboration: Coordinate with the legal, field recovery, and compliance teams for specific customer cases. Work closely with the marketing and tech teams to enhance digital collection processes. 6. Compliance and Customer Engagement: Ensure all digital communication adheres to regulatory guidelines and company policies. Maintain a customer-centric approach while maximizing recovery efforts. 7. Continuous Improvement: Stay updated with the latest tools and trends in digital debt collection. Propose and implement new strategies to enhance the efficiency of digital collection efforts. Key Skills and Requirements: Experience: Minimum 2 years in digital collections, performance marketing, or related roles in financial services. Education: Graduate in any discipline. Technical Skills: Proficiency in tools for SMS/WhatsApp campaigns, IVR systems, and in-app notifications. Familiarity with CRM platforms and basic Excel skills for data analysis. Experience with conversational bots and automation tools is a plus. Analytical Skills: Strong ability to analyze data and derive actionable insights. Communication Skills: Fluent in English and regional languages. Work Ethic: Goal-oriented, innovative, and organized. Job Perks: Competitive salary and performance incentives. Exposure to cutting-edge technology in fintech digital collections. Opportunities for professional development and growth. Job Location: Marol, Andheri East, Mumbai How to Apply: Interested candidates can send their resumes to lead.collections@fatakpay.com. Note: Please mention "Digital Collection Specialist" in the subject line of your email. Oversee the performance of specific debt collection buckets (e.g., Pre-Due, 0-30 DPD, 31-60 DPD, etc.). Develop strategies and action plans for recovery, based on bucket-wise aging and customer segmentation.

Posted 1 month ago

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