Job Description

MSCI is looking for Company Data Associate to join our dynamic team and embark on a rewarding career journey Technical Support: Provide technical support and assistance to end users via various channels, including in-person, remote support tools, and helpdesk ticketing systems Respond to user inquiries, troubleshoot hardware and software issues, and resolve technical problems in a timely manner Hardware and Software Setup: Install, configure, and maintain end-user hardware, including desktop computers, laptops, peripherals (printers, scanners), and mobile devices Install and configure software applications, operating systems, and updates as needed User Account Management: Create, manage, and maintain user accounts, permissions, and access rights for various systems and applications Assist with password resets, account provisioning, and access requests System Monitoring and Maintenance: Monitor system performance, availability, and security Perform routine maintenance tasks, such as software updates, system backups, and antivirus scans, to ensure system stability and data protection