Community Manager

Job Description

1. Profit Center head (including but not limited to): ASR and margin analysis Expense Control Collections Renewals Vendor management Retail Management Cost optimization 2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances partnerships 3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS 4. Training and People development a. Guided Practice Coaching to sub-ordinates and Facility Team b. Self-development Readiness for next level : Shadow Community Manager 5. Vendor Management a. Conformance to Purchase-to-Pay process 6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances Protocols d. Adapts to Environmental-Socio-Governance nuances diligently 7. Execution of activities directed towards Client Engagement Brand Initiatives, CSR 8. Execution of all Company Driven ideas and initiatives 9. Team Player a. Collaborate within Team other stakeholders to drive execution We are looking for Candidates with: Exemplary Customer service skills and record An extrovert personality Aware and with keen interest in current affairs Ambition and drive to demonstrate continuous upgradation in skills and knowledge Enthusiasm and demonstrating noticeable participation Key skills in Relationship Management, Operations, Cost Revenue Management. With a hunger to grow with a 2 year focus on managing additional/ increased responsibility Excellent written and verbal communication Belief in Extremely strong Process execution Eligibility: Minimum experience of 3-5 years. Should have managed an annual revenue of a minimum of 2.5 million INR. Worked at a Revenue Centre in the last 2 years. Proficient with MS Spreadsheet Excellent communications skills