Communications Specialist

Role Overview: As a Communication Specialist (Phone Support for Farmers), your primary responsibility will be to communicate with farmers via phone to share information, gather feedback, and provide support. You will play a crucial role in helping farmers understand new schemes, products, or services. It is essential to speak in a clear, respectful, and culturally appropriate manner while recording key points from conversations in a structured format. Key Responsibilities: - Call and communicate with farmers to share information, gather feedback, or provide support. - Speak in a clear, respectful, and culturally appropriate manner. - Record key points from conversations in a structured format. - Help farmers understand new schemes, products, or services. Qualifications: - Excellent verbal communication in regional languages such as Hindi, Marathi, etc. - Ability to explain things simply and patiently. - Empathy and listening skills. - Basic digital literacy to log calls or update a CRM. - Direct selling experience. Please note that the company emphasizes the importance of hiring candidates with experience in rural communities or agriculture, fluency in regional languages, and strong soft skills. It is recommended to test candidates" soft skills through mock calls or role-play scenarios and ensure they understand the culture and values of the farming community.,