Commercial Officer

Job Description

Position TitleCommercial Officer DivisionEngineering Location DapodiDepartmentCommercial Reporting toVP-Sales & Marketing Reportees Nil Age25+ QualificationB.ComGender PreferenceMale / Female CompensationAs per industry standards Experience3 to 6 yrs of experience Position SummaryThe ideal candidate will play a critical role in ensuring smooth financial and operationaltransactions by managing accounts receivables, coordinating internally and externally, and maintainingcompliance with customer requirements. This position requires strong communication skills, attention to detail,and proficiency in tools like SAP ERP and MS Excel.Responsibility: Key Responsibilities:1. Accounts Receivable (AR) Management:o Follow up with customers through active calls, emails, and reminders to ensure timelycollection of dues.o Coordinate internally with relevant teams to address outstanding documentation or billingclarifications with customers.o Maintain transparency on AR topics for internal stakeholders and provide regular updates onAR status. 2. Billing and Documentation:o Review AR status after invoicing or billing to identify and manage supporting documentrequirements.o Resolve billing-related issues by obtaining and providing necessary clarifications ordocumentation to customers.o Ensure timely and accurate payment adjustments to reflect correct AR status, includingoverdue amounts. 3. Bank Guarantees and Credit Management:o Manage advance bank guarantees, contract performance bank guarantees, and relateddocumentation.o Collaborate with internal teams to circulate order confirmations and dispatch instructions asper Purchase Order (PO) terms.o Handle Letter of Credit (LC) and Tax Deduction (TD)/Tax Collected at Source (TCS)declarations by following up with customers and banks. 4. Customer Communication:o Raise proforma invoices and actively follow up with customers to ensure timely payments.o Provide feedback to customers on AR status and ensure transparency in financial transactions. Grauer & Weil (India) Ltd. 5. Data Management and Reporting:o Work with tools such as SAP ERP System and MS Excel to manage data, generate reports,and monitor AR status.o Produce and analyze periodic reports to support decision-making and track performancemetrics.6. Operational Support:o Assist in resolving operational issues related to collections, billing, and documentation.o Act as a liaison between customers and internal departments to ensure seamless processes andcustomer satisfaction. Industry1) Engineering based Industries, Manufacturing / Fabrication Industries PrefferedKey Skills: Technical Skills: Proficiency in SAP ERP System, MS Excel, and other relevant tools. Soft Skills: o Strong communication and interpersonal skills for effective customer and internal coordination.o Excellent organizational and problem-solving abilities.o Attention to detail and ability to manage multiple tasks simultaneously. KnowledgeFamiliarity with billing processes, bank guarantees, and LC procedures is an advantage.