Job Description

Role & responsibilities 1. Follow and close the loop for new customer registration. 2. Providing quotation for field services. 3. Follow up for field service PO with customer / zonal team. 4. Handling phone calls and taking info when FM is busy. 5. Field parts request follow up with Inventory team and update to FM (Urgent request/ WHT etc.). 6. Capex tool tracking and arrangements. 7. Engineer travel booking some specific scenario. 8. Handling commercial follow up for MTB related issues. 9. Support ST team activities ( S/W , FANUC card movement). 10. Follow up with ZT/ FSE for any specific requirements. Preferred candidate profile Bachelors degree in Commerce or Diploma-EEE/ECE/EIE with minimum 60% marks and with the related field experience of 1~3 years. Should have strong understanding of commercial activities and accounting concepts. Should have fair understanding of taxation, its significance and impact on business. Experience in service support or customer service roles preferably in similar industry. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams. Proficiency in MS Office and SAP software. Ability to work independently as well as part of a team in a fast-paced environment. Keen to learn, take initiatives in strengthening the processes. Male candidate Preferred. Perks and benefits Best as per Industry Standards.