Collections Specialist

Job Description

Job Description: A Collections Specialist is responsible for assisting in cash applications, daily collections and responding to customer requests. They help us by ensuring Pluralsight receives payments for goods and services while maintaining outstanding customer service. Who you re committed to being: A team player Self-motivated, self-starter Accountable to complete work in an efficient and complete manner Detail oriented Delivering the highest level of customer service Continually looking for ways to streamline and improve processes What you ll do: Learn and use daily collections and accounting systems Track unpaid invoices and follow up regularly with customers for payment, and coordinate with sales reps as needed Correspond regularly with sales reps regarding questions on invoices and customer requests Apply payments received to outstanding invoices Monitor and respond promptly to the constant inflow of e-mails to AR inbox and other communication channels Prepare AR Aging reports for weekly meetings with AR team and leadership Coordinate with customers and sales reps to send invoices and receive payments through EDI (electronic data interchange) as necessary Experience you ll bring: Professional work experience of 6 months- 1 year in Account Receivable is preferred. Experience with NetSuite, Salesforce, Tesorio, Hiver or other accounting systems is a plus Requirements: Bachelor s degree as a minimum qualification is mandatory. Proficient in Microsoft Excel