Collections Specialist

Job Description

We are looking for a Senior Executive-Credit control to join our Credit control team in (Noida) INDIA. This is an amazing opportunity to work on multiple products with the business. The team consists of 11 People and is reporting to the AVP-OTC. We have a great skill set in Credit control and we would love to speak with you if you have skills in Accounts receivables, Credit control, Collections. About You – Experience, Education, Skills, And Accomplishments At least Four of relevant work experience with good knowledge of Accounts receivables, Reconciliation of customer’s accounts (debits, credits etc.) EBilling portal, Oracle knowledge would be an added advantage. Excellent communication skills are essential. (Both written and spoken English) Works comfortably in an environment of ambiguity and change Able to operate on own initiative and able to identify and solve problems Demonstrate integrity when influencing others to meet business objectives. It would be great if you also had Minimum 4 years of experience in financial industry Education (Should be a graduate or above) What will you be doing in this role? Works with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails and mail Provide appropriate support/copy documentation, as requested by clients or required to support claim for payment Research client queries and provide appropriate responses in a timely manner Account reconciliation to align with client accounts - some research into payments will be required Interact with both internal and external colleagues/customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms Maintains accurate individual measurement and performance statistics Produce reports relating to debt analysis as required Should have the ability to handle a portfolio of at least 400 clients. About The Team The team consist of 11 people from India region working for US region clients. We have a wealth of knowledge within the team which have been with the company from 1 year to 6 years Hours of Work 9 hours shift from 4pm-1am IST as of now, but the shift time may vary (Mostly US shift) as per business requirement At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less