Collections Representative

Company Description

AbhiCash is a leading digital lending platform in India, dedicated to bridging the gap between financial aspirations and accessibility. We offer personal loans of up to Rs 50,000 with a fully online process, minimal documentation, and transparent repayment options. Our innovative, people-first approach emphasizes trust, reliability, and transparency, ensuring ethical financial solutions for India’s youth. In just one year, we have empowered countless individuals, helping them achieve their goals with simple and sustainable credit access. Join us to shape the future of ethical and accessible finance in India.

Role Description

This is a full-time, on-site role for a Collections Representative based in the Kolkata Area. In this role, you will be responsible for managing debt collection activities, effectively communicating with clients to resolve payment issues, and ensuring timely cash collections. Maintaining professional relationships with customers and handling inquiries related to loan repayments will also be key aspects of the role. You will collaborate with the finance team and follow up on overdue accounts while adhering to regulatory processes and organizational standards.

Qualifications

• Proven skills in Debt Collection and Cash Collection processes
• Exceptional Communication and Customer Service capabilities for engaging with clients professionally
• Basic knowledge of Finance and an understanding of collection protocols
• Relevant prior work experience in collections or a related financial role is preferred

Language

. Good communication skills in English and Tamil, Telugu, or Marathi. Any other regional language will be considered as plus.

Eligibility

Experienced candidates are welcome to apply. Minimum qualification required is 10+2 or Graduation. An attractive salary package will be offered, with additional salary hikes for experienced candidates based on their skills and experience.