Collection Manager

This role is for one of Weekday's clients

Min Experience: 2 years

Location: Mumbai

JobType: full-time

Collection Manager

Must Have:

• Minimum 3 years of experience in collections for SME / Working Capital / Supply Chain Finance
• Graduate degree
• Willingness to travel extensively for field visits
• Exposure to hard collections, recovery negotiations, and litigation coordination
• Strong understanding of early warning signals and portfolio risk triggers

Key Responsibilities:

• Design and implement effective collection strategies to minimize over dues and maximize recoveries
• Build and maintain strong customer relationships to prevent disputes and resolve payment issues
• Monitor accounts closely and implement Early Warning mechanisms to detect stress
• Coordinate with Sales team to assess customer intent and relationship control
• Negotiate payment terms or settlements with financially stressed customers
• Conduct field visits and engage in hard collections where required
• Escalate chronic cases for legal action or litigation
• Analyze portfolio data for trends, gaps, and process improvement opportunities
• Maintain regular MIS and performance reports for management