Collection Intern

Job Description

Role & responsibilities Job Overview We are seeking a dedicated and motivated Collection Intern to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation. Key Responsibilities Assist in managing overdue accounts and customer collections Communicate with customers via phone, email, or other channels to remind them of outstanding payments Support the collections team in maintaining accurate records of all customer interactions Collaborate with internal teams to resolve customer disputes and payment issues Prepare and send customer account statements and reminders Assist in negotiating repayment terms with customers Assist in reporting and tracking overdue accounts and collection efforts Ensure compliance with company policies and legal guidelines related to collections Provide regular updates and feedback to the supervisor Requirements Bachelors degree in any stream (preferably Commerce/Business/Finance-related) Strong communication skills (written and verbal) Basic knowledge of MS Office (Excel, Word, Outlook) Detail-oriented, organized, and able to handle multiple tasks A proactive and team-oriented approach to work Ability to handle sensitive customer interactions professionally Freshers are welcome, prior experience in collections or finance is a plus Compensation & Benefits First 6 months : 12,500 per month Post 6 months : 18,000 per month After 1 year : On-role employment with an annual package of 3,00,000 (3 LPA) Learning and development opportunities Minimal fieldwork involved Preferred candidate profile Perks and benefits