Collection Executive

Job Title: Collection Executive

Location: Mumbai
Salary: Up to ₹5 LPA

About the Role

We are looking for a skilled Collection Executive to manage and follow up on B2B collections. The ideal candidate should have strong communication skills, good negotiation ability and excellent proficiency in Excel for tracking payments and preparing reports.

Key Responsibilities:

1. B2B Collections

• Follow up with clients for outstanding payments and ensure timely collections.
• Maintain strong relationships with accounts and finance teams of client organizations.
• Send payment reminders, emails and coordinate calls for overdue invoices.
• Resolve billing issues, discrepancies or disputes with clients.

2. Reporting & Documentation

• Maintain accurate daily, weekly and monthly collection reports.
• Update ageing reports, outstanding statements and payment trackers.
• Prepare MIS reports using Excel (VLOOKUP, Pivot Table, basic formulas).

3. Coordination & Communication

• Coordinate with internal teams such as Sales, Finance and Operations to resolve client issues.
• Escalate delays or high-risk accounts to management.
• Ensure all collection activities are recorded and documented properly.

4. Compliance & Process Adherence

• Ensure adherence to company collection policies and protocols.
• Follow up consistently while maintaining professionalism.

Required Qualifications & Experience

• Graduate in any discipline.
• 2–5 years of experience in B2B collections (mandatory).
• Strong proficiency in Microsoft Excel (Pivot tables, VLOOKUP, basic analytics).
• Good negotiation skills and ability to manage difficult conversations.
• Strong communication skills (English & Hindi).

Key Skills

• B2B Collections
• Excel (Pivot, VLOOKUP, formulas)
• Communication & Negotiation
• Payment follow-ups
• Ageing analysis
• Relationship management
• MIS reporting

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person